Dear blue_blue_xx,

Thank you for staying at WOW Airport Hotel and posting your feedback about it. We very much value your constructive feedback as this allow us to identify points of improvement to further enhance the overall hotel experience for each and every one of our Guests.

We are very sorry that some aspects of your experience did not meet your expectations and you rated our hotel with "two" star. We are very much concerned by the bad experience you encountered. Your comments have been taken into serious consideration and will be reviewed with related department and Management. Please be assured that necessary corrective actions will be taken.

Hope you will give us another opportunity to welcome you back and prove that we can serve you better.

Please, do not hesitate to contact us if we can help you with anything that may make your next stay more enjoyable. Our E-mail is: guestrelation@wowhotelsistanbul.com.

Best Wishes,

Elena Liman
Guest Relation Supervisor
WOW Airport Hotel

Dear kutaysi,

Thank you for having taken the time to share your detailed feedback about your recent stay with other fellow travellers. Thank you for "Five Star" rating.

It is very pleasing to hear that you enjoyed your stay with us in all aspects. The location, your room and wi-fi. Thank you for mentioning our efficient staff. We delighted to hear that we could show to you our hospitality. Your review will certainly keep all our team motivated.

At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance.

We look forward to hopefully welcome you back soon again.

Please, do not hesitate to contact us if we can help you with anything that may make your next stay more enjoyable. Our E-mail is: guestrelation@wowhotelsistanbul.com.

Sincerely,

Elena Liman
Guest Relation Supervisor
WOW Airport Hotel

Dear Pietro R,

Thank you very much for choosing to stay with us for your recent visit to Istanbul as well as for writing your comments on your stay. It is always a pleasure for us to hear from satisfied Guests like yourself and we are pleased to hear that you consider us a great Conference & Airport hotel with easy access to the airport.

Thank you for mentioning our staff, we have made sure to pass on your appreciation. Your review will certainly keep all our team motivated. Your comments are very encouraging for our team who always do their best to provide the guests with excellent service.

At WOW family our purpose to renew ourselves every day and improve the quality of our services to a higher level. Guest’s satisfaction is very important to us in striving to provide the best service and to enhance quality of our staff’s performance.

We will be more than happy to welcome your again at our hotel.

Please, do not hesitate to contact us if we can help you with anything that may make your next stay more enjoyable. Our E-mail is: guestrelation@wowhotelsistanbul.com.

Best Regards,

Elena Liman
Guest Relation Supervisor
WOW Airport Hotel