酒店人员服务态度特别好 房间也很漂亮 地理位置非常方便 不错的入住体验 特别夸一下lale melisa 非常友好的工作人员 附近有很多美食
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该点评由 英语 翻译而成。 查看原文
ranadalo
伊斯坦布尔里克斯酒店的点评
2016年9月9日点评通过移动设备发表
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com查看原文
Rixos P，伊斯坦布尔里克斯酒店 的 Genel Müdür，回复了这篇点评
回复时间：2016年9月13日
Dear Mrs. Ranadalo,
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.
Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.
It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Rixos Pera İstanbul each time you visit Istanbul.
Best regards,
Mouhamad Hadla
General Manager
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.
Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.
It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Rixos Pera İstanbul each time you visit Istanbul.
Best regards,
Mouhamad Hadla
General Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评，共 2,643 条
Compass12031667112
英国Hove
1
通过移动设备发表 
房间贴士： 没有
入住日期：2024年2月
询问关于 伊斯坦布尔里克斯酒店 的问题
感谢 Compass12031667112
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Rixos Pera Istanbul，伊斯坦布尔里克斯酒店 的 Diğer，回复了这篇点评2024年2月14日已回复
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback.
We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Rixos Pera İstanbul
Guest Relations Team
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
gao x
1
酒店环境很好，地理位置优越方便，🥳🥳就在大路口，楼上餐厅环境露台也很好看，可以俯瞰普鲁斯海峡，夜景很棒[强]，房间很干净，能看得出来，床上室内用品也很舒服，就很复古的装修，就是灯光有点昏暗，可能是这种风格，早上吃早餐的时候可以看到热闹的伊斯坦布尔城市，热闹纷繁，不愧是第一大港口城市前台服务人员也超 nice，服务体贴，[庆祝]来土耳其住的很舒服的一个酒店。酒店后面就是独立大街，逛街很方便。❤️❤️
入住日期：2024年1月
询问关于 伊斯坦布尔里克斯酒店 的问题
感谢 gao x
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Rixos Pera Istanbul，伊斯坦布尔里克斯酒店 的 Diğer，回复了这篇点评2024年1月24日已回复
Dear Guest ,
Thank you very much for your detailed review. I am very happy to see that your stay was excellent, especially because of our colleagues and the location of the hotel. As you mentioned, we are located at the heart of the city and are close to nearly all touristic spots.
Looking forward to seeing you again soon at Rixos Pera Istanbul!
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
RasheedRI
英国伦敦
1014
通过移动设备发表 
我在酒店度过了8天假期中的第一晚，但它超出了我的预期。自从我们进入酒店，服务一直很好，服务员很好地为我们介绍了房间和附近的餐馆。我们在房间里感到有点冷(不是房间的问题)，接待员给了我们一个备用的加热器，并且让我们觉得没有给他们带来不便。酒店地理位置非常好，因为它离伊斯迪卡尔路不到5分钟的路程。我以前在大连锁五星级酒店待过，但是这里的服务更人性化，我们还能在这里待7天。
询问关于 伊斯坦布尔里克斯酒店 的问题
1 感谢 RasheedRI
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
RixosPeraIstanbul，伊斯坦布尔里克斯酒店 的 Yönetici，回复了这篇点评2019年11月1日已回复
Dear RasheedRI,
We very much appreciate your comments regarding your stay at the Rixos Pera.
We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us.
Sincerely,
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
Coco D
911
这是一家外表和里面都很漂亮的酒店，房间很漂亮，但是没有任何客房服务。我们打了两次电话要新毛巾，酒店员工说马上送来，但是我们甚至等了一个小时也没送来。在夏天，走了几个小时后，我们需要新毛巾，但酒店没有提供夜床服务，所以即使到了晚上，湿毛巾仍然放在那里。屋顶早餐按理应该是最好的，但实际并不是很好，这就像一个自助餐厅，食物没有味道，吃起来很匆忙。酒店需要优先考虑客人，而不是想要拍摄风景照片的游客。我曾吃过很多更好的屋顶早餐餐厅。我不会再住在这里了。Pera Palace与这家酒店类似，但是那里有更好的服务和历史。
询问关于 伊斯坦布尔里克斯酒店 的问题
感谢 Coco D
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com.au 查看原文
RixosPeraIstanbul，伊斯坦布尔里克斯酒店 的 Yönetici，回复了这篇点评2019年11月1日已回复
Dear Valued Guest,
First of all we would like to thank you very much for choosing Rixos brand and taking the time to share your Rixos Pera Istanbul experience.
We are very happy to have chance to read your comment about your recent stay with us.Providing flawless service is our priority and we striving to achieve through guests’ comments like yours that helps us to monitorize clearly our minues.
Although; when we checked our request records and collect informations about received complains from our guests, we did not had been informed therefore , we did not had chance to take actions regarding to inconveniences have been mentioned above,
Thank you again for giving us the chance of improve our service quality and we are happy to find the chance of check our operation departments again,
We assure you,regarding every comments we are adding intensive Team Member Training on our program and taking necessary actions immediately.
With best regards,
Rixos Pera Istanbul,
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
soha a
11
这是我们去过的最好的五星级酒店之一。前台的工作人员非常可爱，友好，乐于助人。入口清新的香味，美味的早餐，他们给每个房间提供蛋糕的贴心服务是我很喜欢的。高度推荐这里！
询问关于 伊斯坦布尔里克斯酒店 的问题
感谢 soha a
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.co.uk 查看原文
RixosPeraIstanbul，伊斯坦布尔里克斯酒店 的 Genel Müdür，回复了这篇点评2019年8月5日已回复
Dear Valued Guest,
We very much appreciate your comments regarding your stay at the Rixos Pera Istanbul.
It is always a pleasure to receive positive feedback.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
We are looking forward to welcome you again,
Sincerely,
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
