Dear Guest,
Thank you for taking the time and write a kind review about our hotel. Your feedback is very important to us as our guest satisfaction is our main priority. We would like to inform you that since the air conditioning system is centralized, it works cold in the summer and hot in the winter. You can be sure we will be addressing your concerns in regards to some of the service you received. We sincerely hope you will give us the chance to welcome you back again in the nearest future.
Best Regards,
Romance İstanbul Hotel