We are delighted you had such a wonderful experience at the Crowne Plaza Jerusalem Hotel the value of accommodating our guests to the fullest. We are proud to hear when a guest enjoys the hotel services . We hope to see you back again very soon.
Thank you for choosing to stay at Crowne Plaza Jerusalem. We regret that your recent stay at our property did not meet your expectations.
We wish you would have informed any of our team members, so we could have tried to rectify your experience and perhaps you could have left with a better impression. While we have very high standards for which we are very well known, it is equally important that we customize our guest's experience.
I would truly appreciate it if you could give us another chance to prove to you that can do much better.
Dear Tommy F,
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.
We are delighted you had such a wonderful experience at the Crowne Plaza Jerusalem Hotel the value of accommodating our guests to the fullest. We are proud to hear when a guest enjoys the hotel services.
We hope to see you back again very soon.
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our facilities and the condition of the room you were given. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future.
While we understand that your stay was not 100% satisfactory, we hope to have another opportunity to provide you with a much better experience.
We are delighted you had such a wonderful experience at the Crowne Plaza Jerusalem Hotel the value of accommodating our guests to the fullest. We are proud to hear when a guest enjoys the hotel services. We hope to see you back again very soon.
Thank you for leaving us your review and for making us a part of your 2-night trip here in Jerusalem. We are grateful that you've chosen the Crowne Plaza to host you.
We promise to make your business travel work by providing you our best-in-class facilities and amenities, great_squasher. Yes, even if we are in the midst of upgrading our hotel, we take the extra step to make sure your experience will not be compromised. I'm sorry for what you perceive of our rooms, the lobby, and our lounge.
Despite the hiccups, it made me smile that you found the presence of several sockets a good plus. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve.
Thank you for taking the time to let us know about your stay with us. As soon as the hotel is 100% finished, I will be looking forward to your next visit and I'm positive to make it better.