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1 - 6 条点评,共 1,039 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月28日的点评

我非常感谢,尤其是前台的Fedi和经理Rakafet在我旅行期间为我提供的帮助。我需要打一个紧急的国际电话,他们对我既亲切又提供了很多帮助。我永远不会忘记他们的善良和理解!酒店的另一个优点是舒适程度、坚固的床和安逸的房间,以及丰富的自助早餐的食物种类,而且距离公共交通非常近——位置很好。不过,酒店门/钥匙系统、装饰质量和健身器材都可以稍加改进。总的来说,我享受了愉快的体验(现在,我已经几次入住这家酒店了),强烈推荐这家酒店。

感谢 Beth H
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Nofia b,Jerusalem Gardens Hotel & Spa 的 Guest Relations Manager,回复了这篇点评2019年8月29日已回复
Google 翻译

Dear Beth,
We are delighted by your wonderful review and to read that you received kind and helpful accommodation here during your trip and that you were happy with your room and comfortable bed. I'm glad you enjoyed our delicious Israeli breakfast and also took advantage of our convenient location near the tram.

We are always happy to see you here again, and we look forward to welcoming you back again soon.
Sincerely,
Nofia

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月14日的点评 通过移动设备发表

这家旅馆的接待人员热情友好。在为期5天的住宿中,哈斯纳给了我们一些好的建议,帮助我们找到耶路撒冷的好地方,并告诉我们如何顺利地前往伯利恒。由于个人原因,我们要寻找了一个特定的地址,哈斯纳也为我们办到了。非常感谢您对我们的帮助,使我们在耶路撒冷的逗留与众不同。

感谢 Dave K
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
Nofia b,Jerusalem Gardens Hotel & Spa 的 Guest Relations Manager,回复了这篇点评2019年8月14日已回复
Google 翻译

Dear Dave,
We are delighted by your wonderful review and to read that you received personal attention by Chasna and were able to find the specific sites that you were looking for.

Our staff works very hard to ensure our guests have a fantastic stay with us.
We look forward to welcoming you back to Jerusalem Gardens Hotel & Spa,
Sincerely,
Nofia

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月28日的点评

酒店似乎以前还挺好的。室外和室内游泳池都很好,但每天早上都有大批儿童接受游泳课。 并且有一群以色列侦察兵发出巨大的声音,没有人对此采取任何行动。 我们的印象是酒店并不关心像我们这样的个人旅行者,但只想尽可能多地吸引团队游客。所以我不会再来了,即使位置很棒,靠近旧城区的轻轨。

1  感谢 VincenzoH1962
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
Nofia b,Jerusalem Gardens Hotel & Spa 的 Guest Relations Manager,回复了这篇点评2019年7月30日已回复
Google 翻译

Dear Guest,
My thanks for your time taken to post a detailed review of your stay at Jerusalem Gardens Hotel & Spa.
I regret to read that your experience did not meet your expectations, especially if you did not receive the rest you intended. Your feedback and comments have been shared with the the key leaders in the hotel. It’s important for us to know where we succeed and where we can improve. I much appreciate your compliments regarding our swimming pool and convenient location near the light rail.

I certainly hope that you will consider giving us another opportunity to properly serve you. Please ask for me and I will be glad to take care of your needs personally.
We will look forward to welcoming you back.
Warm regards,
Nofia

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月5日的点评 通过移动设备发表

请远离这家酒店。它很贵,不值他们公布的价格、服务和图片。我们在那里住了5个晚上,他们收拾了我们的房间两次,都带着抱怨。酒店有丰盛的自助早餐,但有人把门开着,一些食物上到处都是苍蝇。这个地方曾经有“辉煌岁月”的外壳。而它现在非常需要一个巨大的“整容”,但酒店就像这家店值得一样,收取了很高的费用。外面的游泳池很冷。

2  感谢 stosito
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.ca 查看原文
Nofia b,Jerusalem Gardens Hotel & Spa 的 Guest Relations Manager,回复了这篇点评2019年7月10日已回复
Google 翻译

Dear Guest,

Thank you for taking the time to write a review of our hotel.
While the issues you brought up are disconcerting, we appreciate your bringing them to our attention. Your comments are helpful to us in improving the look and feel of our hotel and thereby the guest experience.
All the issues have been brought to the attention of the hotel's management teat and are being treated very seriously.

Thank you for your patronage and your constructive review.
Sincerely,
Nofia

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月15日的点评

让我先谈谈这家酒店好的方面,这里的晚餐和早餐都很不错,食物的品种很多,品质也不错。酒店的地理位置很好,离轻轨站很近,这让住客去老城区方便了不少。酒店内还有一个泳池。但这里的缺点就比较多了,首先房间内的家具虽然很好,但清洁的不够,看上去有些脏,需要改进。地板有点粘。房间里的茶包数量不足。清洁工总是忘记更换房内的毛巾。我们朋友行李箱内的东西丢了,但酒店没有人表示对此负责或者帮我们解决,这家酒店的员工一点也不友好。而且这里的东西都是老式的,需要翻新,酒店给人的整体感觉就是不够干净。另外这里的酒水价格也高得离谱。

1  感谢 Anneke V
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Nofia b,Jerusalem Gardens Hotel & Spa 的 Guest Relations Manager,回复了这篇点评2019年5月16日已回复
Google 翻译

Dear Anne,
Thank you for taking the time to share your experiences of your recent stay, here at Jerusalem Gardens Hotel & Spa.
I am so glad that you enjoyed our delicious breakfasts and dinners, and that you took advantage of our convenient location near the light-rail, and even enjoyed the swimming pool.
I'm sorry that you encountered some inconveniences with the the cleaning staff and missing towels. Your comments have been sent to the hotel management and steps have already been taken to eliminate these happenings.
We do hope you will consider returning and give us a chance to welcome you back with a new and improved guest experience.
With warm regards,
Nofia

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月21日的点评

我们是带着4个孙子来到这家酒店住宿的,我们住了两个房间。这家酒店的工作人员真的是非常乐于助人的,给我们安排了相邻的房间住宿,真的是非常便利的。对于孩子们来说,总是有特殊的要求的,这家酒店的热情服务使得他们每个人都得到了满意的服务。在耶路撒冷,我们住在了这家酒店,体验到了殷勤的服务,并且这家酒店的地理位置还是十分优越的,所提供的食物也是非常丰富的。

感谢 michaelfulda
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Nofia b,Jerusalem Gardens Hotel & Spa 的 Guest Relations Manager,回复了这篇点评2019年4月23日已回复
Google 翻译

Dear Michael,
Thank you very much for taking the time to write such a nice review of our hotel.
We are so glad to see that you enjoyed your time with your 4 grandchildren and I'm glad our friendly staff was able to accommodate your special requests.
I am very happy that you enjoyed our convenient location and delicious food.

It was a pleasure having you as a guest, and we look forward to accommodating you again soon.
With warm regards,
Nofia

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