这是我第二次写评价了。我和家人们带着孩子又来到了Tel Aviv酒店度年假了。这里的泳池很棒,氛围也很好,就连电视频道都是随硬盘更新的,只是...没有儿童频道。我们就去问前台能不能加些儿童频道,没想到2小时之后信息员就来我们套房加了尼克国际儿童频道:)))West酒店绝对是我们每年十月来以色列度年假的好地方。更多
- 查看酒店优惠
- 游泳池
- 海滩
- 餐厅
- 客房服务
这是我第二次写评价了。我和家人们带着孩子又来到了Tel Aviv酒店度年假了。这里的泳池很棒,氛围也很好,就连电视频道都是随硬盘更新的,只是...没有儿童频道。我们就去问前台能不能加些儿童频道,没想到2小时之后信息员就来我们套房加了尼克国际儿童频道:)))West酒店绝对是我们每年十月来以色列度年假的好地方。更多
显示较少Dear Eldad,
I would like to thank you for your warm feedback.
it is always a pleasure to welcome you back at the West hotel.
looking forwars for your next visit.
Anat Azulay
General Manager
房间都很宽敞,是套房。早餐很美味,游泳池也很棒。我们很享受,如果价格合适,我们还会再来。游泳池那边提供的食物很新鲜,选择不多,但很好吃。
Dear Shoshy,
Thank you so much for your hotel review.
Our guests' satisfaction is very important to us and we appreciate your compliments on our staff and services.
Hope to host you soon again.
Best regards,
Amnon K.,
Reception & Guest Relations Manager
West Boutique Hotel Tel Aviv
我们一家来这家酒店入住,太令人失望了。房间不干净! 酒店维护都不达标。接待处人员回答问题很没有礼貌,完全不在意我们。早餐种类很少,与其他以色列酒店无法比拟。酒店收取的价格还很高。绝对不会再来了。
Dear Elchanan,
Thank you for your feedback regarding your recent visit at our hotel.
Please accept our sincerest apologies for the inconvenience you have experienced during your stay.
I can assure that these issues will be looked into.
We value your comments and hope to welcome you and serve you again.
Sincerely,
Amnon K.
Reception & Guest Relations Manager
West Boutique Hotel Tel Aviv
第三次来这家酒店出差,地理位置很好,轻松到达。房间宽敞舒适,早餐的工作人员很友好,游泳池面积很大,离海滩很近,只有一个街区!我们发现的唯一不便是游泳池在下午6:00关闭,在一个漫长的炎热的工作日之后没有时间游泳,我被告知游泳池将延长到7:00,但由于以色列的天气非常炎热,仍然不够。除此之外,其余的都很出色。
Dear Diane,
Thank you for your hotel review.
Our guests' satisfaction is very important to us and we appreciate your compliments on our staff and services.
Nonetheless, we're sorry you feel disappointment regarding the pool opening hours.
Hope to host you soon again.
Best regards,
Amnon K.,
Reception & Guest Relations Manager
West Boutique Hotel Tel Aviv
这可能是我第四次住这家酒店了。我喜欢这里的便利位置,房间,健身房还有游泳池,早餐也很棒,停车场是免费的,而且很方便,工作人员总是乐于助人。这家酒店真正的优点是它没有噪音,总的来说,这是我在特拉维夫最喜欢的酒店之一。
Dear Edo,
I would like to thank you for your warm feedback, I was happy to read that you had an enjoyable stay with us.
I'm looking forward to see you again at the West hotel.
Best regards,
Anat Azulay
General Manager
我很惊讶地看到接待人员是如此的未经训练并且如此的不友好。那里的一位女士需要接受客服培训,因为不管酒店有多好,你都会因此而留下不好的印象。早餐还不错,但对于他们收取的价格,你可能会期望更多,这里最多是一顿3星级的早餐。总的来说,酒店不错,但气氛让人感觉很冷。
Dear Guest,
I was sorry to read about your dissapointment from the hotel and the service.
Unfortunately I could'nt find your details at our system.
I will appriciate if you can write me details regarding your resrvation via mail: anat.azualy@tamareshotels.co.il
I'm looking forward to hearing from you.
Best regards,
Anat Azulay
General Manager
我们的住宿体验比我们预期的要好得多。房间很宽敞,一尘不染。绝对是一个5星级酒店,但包括的自助早餐最重要的!这里的食物选择是我们所见过的最多的一次。我们得住上一个星期才能把它都尝一遍!这家酒店给人的感觉很好,气氛很友好。我们极力推荐这家酒店。在这里度过我们的20周年纪念日,既安静又美妙。我们一定会回来的。
Dear Mark and Dvora,
Thank you for your warm feedback, it was a great pleasure for me to read that we have met your expectations and you had an enjoyable stay with us.
I'm looking forward to seeing you again at the West hotel.
Best regards,
Anat Azulay
General Manager