Mohammad Nadalian，Espinas International Hotel, At The Boulevard 的 Guest Services / Front Office，回复了这篇点评
回复时间：2024年2月24日
Dear valued guest,
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated our prime location near the subway station and our dedicated waitstaff. It's wonderful to know that you found our lobby luxurious and enjoyed a satisfactory breakfast experience.
We apologize for any inconvenience caused by the discomfort with our pillows and the shower head. Please be assured that we will address these issues promptly to enhance the overall guest experience.
Regarding your observation about room amenities, we appreciate your honesty. We will review the room layout and consider adjustments for better comfort. As for the booking platform, we are pleased you found a cost-effective option through XC.
Thank you again for choosing our high-end business hotel, and we look forward to the opportunity to welcome you back and exceed your expectations in the future.
Mohammad nadalian，Espinas International Hotel, At The Boulevard 的 General Manager，回复了这篇点评回复时间：3周前
Google 翻译
Dear Valued guest,
Thank you very much for sharing your detailed review of your recent stay at Espinas Hotel. We are delighted to hear that you enjoyed your 22-day experience with us.
We take great pride in providing a warm and welcoming environment, and it’s wonderful to know that our service and comprehensive facilities met your expectations. Our prime location and the vibrant atmosphere created by our guests are key aspects of what makes our hotel special, and we are glad that you found it appealing.
We appreciate your feedback regarding our breakfast offerings. It is our aim to provide a diverse and quality selection to cater to our guests’ preferences.
Thank you once again for your kind words and for choosing Espinas for your extended stay in Tehran. We look forward to welcoming you back in the future!
Mohammad nadalian，Espinas International Hotel, At The Boulevard 的 General Manager，回复了这篇点评2024年11月12日已回复
Google 翻译
Dear esteemed guest,
Thank you for sharing such a detailed and thoughtful review! We're thrilled to hear that our dedicated staff made your stay smooth and enjoyable. Knowing you felt welcomed and at ease during your visit means a lot to us, and we're glad our team’s friendliness added to your positive experience. We’re especially delighted that you enjoyed the hotel’s historical charm and unique atmosphere, with our display of celebrity photos and evening piano music adding a memorable touch to your stay.
Your recommendation for friends visiting Iran is truly appreciated, and we’re grateful to be part of your journey here. The details you shared paint a wonderful picture of the ambiance we strive to create, and we hope to welcome you back to relive these memorable moments in the future.
Sincerely, M,Nadalian, Operations director.
举报业主不当回复感谢您。 我们衷心感谢您的反馈。
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
Tripadvisor 中国会员
2024年6月30日的点评
入住日期：2024年6月
旅行类型： 独自旅行
询问关于 Espinas International Hotel, At The Boulevard 的问题
Mohammad Nadalian，Espinas International Hotel, At The Boulevard 的 Guest Services / Front Office，回复了这篇点评2024年5月30日已回复
Google 翻译
Dear Valued guest,
Thank you so much for your continued loyalty and for choosing to stay with us at Espinas Persian Gulf Hotel. We're thrilled to hear that you've had such positive experiences during your five stays with us. It's fantastic to know that you find our service top-notch and that you've been fortunate to stay in the same superb room each time. We're delighted that our reception team has been proactive in assisting with luggage, and we appreciate you highlighting that this service is complimentary. We're glad to hear that you find our rooms spacious and the beds comfortable, with the option to choose between soft and hard pillows. It's wonderful to know that our hotel restaurants offer a variety of dining options, including live music in the western restaurant, which you've enjoyed. We appreciate your feedback on the value for money, and we're pleased to provide you with a 5-star experience at a reasonable cost. Thank you for your kind words, and we look forward to welcoming you back for your sixth stay and beyond.
With warmest regards, M.Nadalian, Operations Director.
Mohammad Nadalian，Espinas International Hotel, At The Boulevard 的 Guest Services / Front Office，回复了这篇点评2024年5月9日已回复
Google 翻译
Dear Hanijanfu,
We're thrilled to hear about your positive experience at our hotel! Ensuring a clean and safe environment, along with excellent service, is our priority, and we're glad you appreciated it. It's great to know that you enjoyed the rich breakfast options and found the bedding comfortable. We take pride in our retro-inspired decor and convenient location near the city center and airport. Our staff strives to provide friendly and helpful service, and we're pleased that they could assist you, even with English communication. Thank you for sharing your feedback, and we hope to welcome you back for another enjoyable stay in the future!
Mohammad Nadalian，Espinas International Hotel, At The Boulevard 的 Guest Services / Front Office，回复了这篇点评2024年4月26日已回复
Google 翻译
Dear Zhimming,
Thank you for sharing your positive experience with us. We're delighted to hear that you enjoyed your stay at our hotel. Providing a warm and comfortable atmosphere for our guests is our priority, and we're pleased that you felt welcomed from the moment you arrived. We take pride in our attentive service and elegant accommodations, and we're glad that you found both to be satisfactory. Ensuring our guests' comfort is important to us, and we're glad that you had a restful night's sleep. We're also pleased that you enjoyed our breakfast offerings and found our location convenient for shopping and sightseeing. Your satisfaction with our hotel means a lot to us, and we look forward to welcoming you back on your next trip.
With warmest regards, M.Nadalian, Operations director.
