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Yuki
1.0 分,共 5 分2023年12月7日点评通过移动设备发表
入住日期:2023年12月
房间建议: 不建议到访
旅行类型:家庭旅行
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Mohammed Wazir多哈香蕉岛安纳塔拉度假酒店General Manager,回复了这篇点评
回复时间:2023年12月8日
Dear zhang p,

Thank you for taking the time to give us your rating and feedback.

Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.

Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.

We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.

Thank you again for choosing to stay with us and for your time in sharing your feedback.

Warmest regards,

Mohammed Wazir
General Manager
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评,共 5,649 条
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月31日的点评

我强烈推荐来多哈这儿有玩。从开始到结束,我们的旅途体验都堪称完美。这是家五星级的度假酒店,有着五星级的服务。我们四人在这酒店住了一天,我们共花了350英镑。我们这开支还包括一次奢华的游船之旅,包括了我们可以尽情享受的美食饮品,以及一次水上运动体验。我老公选择体验的是戏水冲浪,但还有其他选择,比如单桨冲浪,划皮艇和乘坐香蕉船。我们选择在意大利餐馆就餐,这就餐体验在各方面来说都堪称完美。这酒店的服务很棒,尤其是在面对我的小孩的时候,而且他们的食物美味,比我们期待的好多了。我的两个孩子很喜欢这酒店的趣味泳池,普通泳池,而且这儿的大海很适合潜水。从开始到结束,这酒店给我们的感觉就像是个人间天堂。当时气温刚好是35度左右,只要高点我们就没法享受假期了。同时要注意的是,现在正好是水母出现的季节,所以出发前要记得先查好。同时你还要知道,这片岛上可没有酒精饮品提供哦。

感谢 Rutherfordgirls
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Anantara_Doha,多哈香蕉岛安纳塔拉度假酒店 的 General Manager,回复了这篇点评2019年11月2日已回复
Google 翻译

Dear Rutherfordgirls,

Thank you for posting your comment on Trip Advisor.

We were very happy to read your review, and are glad that we could contribute to making your trip to the Banana Island Resort Doha by Anantara a great experience.

I will make sure to pass your compliments of the staff along to them. They will be thrilled to hear how much you enjoyed our resort.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Banana Island Resort Doha by Anantara .

Sincerely,

Husam Malki | General Manager
Banana Island Resort Doha by Anantara


举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月31日的点评

来香蕉岛度假酒店并不在计划之中,但我的朋友让我跟她一起去,所以我就来了。我没有期望自己会喜欢这里和感到享受。我想谢谢热心帮助我们的泳池服务员VIVEK,还有Bird 2船上的Sarah Jane。

感谢 Dhenise O
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Anantara_Doha,多哈香蕉岛安纳塔拉度假酒店 的 General Manager,回复了这篇点评2019年11月2日已回复
Google 翻译

Dear Dhenise ,

I would like to express my gratitude to you for posting a review with regards to your recent stay at Banana Island Resort Doha by Anantara.

Your kind words during your stay is very encouraging and brings us immense joy.

It is very satisfying to know that we could make your stay a memorable one and I have forwarded your special regards to our team members.

We are pleased that you had a memorable stay with us and we do look forward to welcoming you once again at the Banana island Resort by Anantara.

Sincerely,

Husam Malki | General Manager
Banana Island Resort Doha by Anantara

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月20日的点评 通过移动设备发表

我是第一次来卡塔尔,一些朋友告诉我应该去看看安纳塔拉的多哈香蕉岛酒店,预定了一个页岩别墅,非常好。之后,我们使用了个性化定制用餐服务,庆祝我们结婚十周年。真是太棒了。谢谢Rabiul hossain 和 asan 。谢谢你们,他们既友好又乐于助人。

感谢 R3990OValik
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Anantara_Doha,多哈香蕉岛安纳塔拉度假酒店 的 General Manager,回复了这篇点评2019年10月26日已回复
Google 翻译

Dear R3990OValik,

Thank you for posting your comment on Trip Advisor.

We were very happy to read your review, and are glad that we could contribute to making your trip to the Banana Island Resort Doha by Anantara a great experience.

Your notes will be shared with the rest of the team and for sure they will all be pleased to know that they were able to deliver an awesome and luxurious experience for you.

Please let us know when you plan to visit us again, we would be very happy to welcome you back for another stay at Banana Island Resort Doha by Anantara .

Sincerely,

Husam Malki | General Manager
Banana Island Resort Doha by Anantara


举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月19日的点评 通过移动设备发表

我一次去亚洲出差时去了香蕉岛安纳塔拉度假酒店,从此以后我就爱上了这里,没有比这里更好的五星级酒店了。度假村的设施很齐全,气氛很好,热情的员工会让你有宾至如归的感觉,我感觉到自己受到款待。我到达渡口时,工作人员确保为我提供最好的服务,而这也贯穿在整次旅行之中。我以前从来没有过这样的体验,这正是我所期待的感觉,我甚至不知该如何让用语言去描述,我只能说:“wow”。周围的环境,海滩,活动,可爱的工作人员都很棒,特别是2个可爱的女招待;米歇尔和萨普纳,我的房间装饰得很对我喜好,这是我来之前通过电子邮件要求的,度假村为我打造了一间只属于我的房间,我会记住一辈子。这是我一生中最美好的经历。

感谢 Behasy D
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Anantara_Doha,多哈香蕉岛安纳塔拉度假酒店 的 General Manager,回复了这篇点评2019年10月26日已回复
Google 翻译

Dear Behasy D,

I highly appreciate you sharing your experience from your visit with us. Thank you that you took the time to write a review.

I am pleased to hear that you fully enjoyed your getaway and our staff contributed successfully with a great service.

We truly appreciate your kind words about our colleagues. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let them know that they made an impact during your stay.

Thank you one more time for an overall so positive feedback and I hope we will have the opportunity to welcome you back soon.

Sincerely,

Husam Malki | General Manager
Banana Island Resort Doha by Anantara


举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月17日的点评

我和我朋友上周来到这宛如天堂的度假酒店,我们对这里的一切都很满意,这里的团队成员很棒,设施也很棒,食物非常美味,我们住的房间非常完美。海滩真是太完美了。晚餐我们尝试了阿拉伯食物,我们喜欢它的味道,Riva,意大利餐厅,环境,服务和晚餐都是完美的。早餐很棒,通常我早餐吃得不多,但Azrag是个例外。我的朋友,她有点不舒服,他们给我们派了一个护士来照顾她,确认她一切安好。Spa和其设施都非常棒。这里是最上镜的度假酒店,我们拍了上百张照片。我们离开的那天,我很难过觉得2个晚上是不够的。我肯定会计划再来这里度假的(希望明年)谢谢你们的热情接待,谢谢你们把我们照顾的这么好。Bella Chananchida Nar

感谢 bella_nars
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Anantara_Doha,多哈香蕉岛安纳塔拉度假酒店 的 General Manager,回复了这篇点评2019年10月20日已回复
Google 翻译

Dear bella_nars,

I would like to express my gratitude to you for posting a review with regards to your recent stay at Banana Island Resort Doha by Anantara.

Your kind words during your stay is very encouraging and brings us immense joy.

We are pleased to know that you have enjoyed your stay with us and do appreciate your generous comments about the level of service exhibited by our staff members.

We are pleased that you had a memorable stay with us and we do look forward to welcoming you once again at the Banana island Resort by Anantara.

Sincerely,

Husam Malki | General Manager
Banana Island Resort Doha by Anantara

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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