没有valet parking,代客停车,进门没有人检Alhosn绿码,房间桌子上有显而易见的灰尘,就算已经入住了好几天也没人清理,服务不人性化,没有让客人觉得被照顾到。服务比起Riz carlton,或者Marriott Downtown,甚至是万豪系4星酒店都查了很多,不会再选择这家酒店。更多
- 访问酒店网站
- 011 971 2 815 0000
没有valet parking,代客停车,进门没有人检Alhosn绿码,房间桌子上有显而易见的灰尘,就算已经入住了好几天也没人清理,服务不人性化,没有让客人觉得被照顾到。服务比起Riz carlton,或者Marriott Downtown,甚至是万豪系4星酒店都查了很多,不会再选择这家酒店。更多
显示较少Dear zihengl2017,
It was disappointing to take notice of your experience. As we pride ourselves in delivering memorable guest experiences, we have unfortunately fallen short to make your visit brilliant with us. I appreciate you provided your feedback. Please rest assured that your comments were escalated to our concern departments to prevent from occurring in the future.
Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Abu Dhabi.
Regards,
Ritu Panthari
Asst. Guest Relations Manager
房间位于三层,有游泳池,服务员Lin人很好,服务很到位。4楼的餐厅也不错,前台人很好,泳池也漂亮。希望下次来这里的话,还能入住这个酒店。
Jianxiongzhu_123,
Thank you very much for your kind words!
We are glad to hear that you have enjoyed your stay and services.
I will be more than happy to share your compliments with Lin who I am sure will be happy to know that he was able to provide great service.
Once again, thank you very much for your kind words and I am looking forward to welcome you back soon.
Regards,
Ritu Panthari
Asst. Guest Relations Manager.
非常好的服务 晚餐也特别好吃 菲律宾服务员jezra非常热情 人也很nice 聊了好长时间 棒棒哒 酒店的环境也很不错 在阿布扎比 值得一住
Dear quansun0214,
Thank you very much for sharing your feedback!
We are delighted to read you enjoyed the dinner.
I hope to welcome you back soon at the Marriott Hotel Al Forsan!
Best regards,
Katharina Gloel
Guest Service Supervisor
我在福尔桑万豪酒店做了近两年的长期客人,我非常喜欢。酒店现代化、干净宽敞。餐厅都很好(烧烤牛排餐厅一直都很好),游泳池的面积也很好!但对我来说,整个酒店的员工…尤其是来自管理团队的莱尼和丹尼斯帮了我很多,他们知识丰富,能够立即处理任何问题。礼宾部的布赖恩·德索扎、客房部的克雷斯蒂纳、曼德普和约翰娜都很出色,让酒店感觉像家一样。强烈推荐。
Dear Paul G,
Thank you very much for being a loyal guest at Marriott Hotel Al Forsan!
I am glad to read that you enjoyed our facilities and our staff.
We will pass this feedback on all the mentioned names.
I am looking forward to welcome you back soon at Marriott Hotel Al Forsan!
Best regards,
Katharina Gloel
Guest Service Supervisor
我就是阿布扎比人,在自己居住的城市住酒店度假,听起来很奇怪,对吧?但是如果你想带孩子去享受游乐区和游泳池,为什么不在周末尝试这样做呢?所以我们就去了这家酒店。我们选择万豪酒店的原因有很多,主要是因为信赖酒店的品牌。这里有两个游乐区,室内和室外沙滩上有滑梯,还有一个带喷泉的小游泳池,孩子们在那里玩得很开心。他们为孩子们设置的游乐设施非常棒,这让我非常开心,因为这是我们预订酒店的主要原因。我们的预订包括早餐,早餐是非常棒,提供阿拉伯,亚洲和英国的美食。游泳池对于成年人来说非常大,可以在这里得到很好的休息。您也可以在酒店附近体验骑马。如果你想和家人一起来阿布扎比旅游,我真的推荐这个地方。
Dear wardahsyed,
Thank you very much for sharing your experience in our hotel on TripAdvisor!
I am glad to read that you and your kids enjoyed your staycation with us!
Thank you for a great feedback and we are looking forward to welcome you back soon.
Sincerely,
Katharina Gloel
Guest Service Supervisor
这里的食物令人吃惊的好,员工使我们感受非常受欢迎,我们真的非常推荐
卡奇和主厨奥马尔和瓦伊布豪,不要忘记我们的服务员萨拉,从来没有离开我们的桌子。我要感谢所有的工作人员让我的家人感到像家一样。
Dear Saif A,
Thank you very much for sharing your experience of your dinner at the Marriott Hotel Al Forsan!
We are pleased to hear that you enjoyed the service provided by our Khayal team members.
We are looking forward to welcome you back soon!
Best regards,
Katharina Gloel
Guest Service Supervisor