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2022年6月14日的点评 通过移动设备发表

Chatrium酒店座落于仰光市中心,服务质量堪称一流,人员素质也颇高,环境优雅,绿意盎然。每日三餐的质量,色香味俱全。最值得一提的是送餐用的一次性餐盒竟是降解的,足见酒店方对环保的重视。
本人因为工作关系,经常出入这里,算是老顾客了。酒店工作人员都是熟面孔,上至酒店董事Tina,大堂经理Leo、KoKoKyi和Saimon,下至前台服务员以及门卫,都能亲切的喊出本人姓名。她/他们的待客态度,更像是为自己的亲友家人服务,给人宾至如归的感觉。

入住日期:2022年6月
旅行类型: 商务行
感谢 Zhoudedong
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
May Myat Mon Win ,察殿仰光皇家湖酒店 的 General Manager,回复了这篇点评2022年6月19日已回复
Google 翻译

Dear Zhoudedong, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon !
We are delighted to hear that you had a remarkable experience during your recent stay at Chatrium. Thank you very much for sharing your wonderful experience and complimenting our service, food, quality and our team such as Ms. Tina, Mr. Leo, Mr. Ko Ko Gyi, Mr. Simon and rest of Front Desk team for their great attitude and hospitality. We appreciate that you have recognized our green initiatives and hotel's commitment for environmental measures and sustainability.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation, Daycation, Long-staying Packages, Eat-Drink-Stay Plan, Chef's monthly recommendations, weekend Unlimited BBQ, etc.
We do look forward to welcoming you back to Chatrium again.
Thank you very much 非常感谢您 and warmest regards,
May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon,
maymyatmon.win@chatrium.com

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2021年7月3日的点评 通过移动设备发表

非常好,服务态度也很好,酒店环境也好,同时也祝贺酒店生意也越来越好,祝所有服务人员也身体健康,工作顺利,天天开心,

入住日期:2021年6月
旅行类型: 商务行
感谢 Xiaoweiye
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
May Myat Mon Win ,察殿仰光皇家湖酒店 的 General Manager,回复了这篇点评2021年7月4日已回复
Google 翻译

Dear Xiaoweiye, Thank you very much for your kind patronage to Chatrium Hotel Royal Lake Yangon!
We are very delighted to hear that you had a remarkable experience at our hotel during your recent visit. We appreciate your kind compliments on our hotel for the environment, service attitude, and your kind wish for the well being of our service team.
Currently we are offering several unique promotions on both Room and Food & Beverage to ensure remarkable experience for our guests such as Staycation Packages and Chef's monthly recommendations.
We look forward to welcoming you back to Chatrium, your lovely getaway paradise, many more visits in future.
Wishing you have a remarkable day.
Thank you and warmest regards, May Myat Mon Win (Ms), General Manager, Chatrium Hotel Royal Lake Yangon, maymyatmon.win@chatrium.com

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2019年8月29日的点评

处于仰光优越的地理位置。清洁和维护良好。游泳池很棒。早餐很好吃。大堂的咖啡蛋糕食品和饮料是弗洛拉和吉米提供的,超级美味、优质服务。Yuki美容院也是仰光最好的。日本餐馆所有的食物都很棒。房间非常舒适和安全。强烈推荐。

感谢 nikiysag
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
PrachayaPuengpanich,察殿仰光皇家湖酒店 的 Executive Assistant Manager - Operations,回复了这篇点评2019年8月30日已回复
Google 翻译

Dear nikiyes,

Mingalarpar. Thank you very much for your excellent score rating and a nice review to Chatrium Hotel Royal Lake Yangon.
We are so pleased to know that you have gained amazing experience during your time in our hotel especially from great location of our hotel, good cleanliness, good ambiance of swimming pool, delicious breakfast, excellent food & drinks at our Lobby Lounge, amazing food at our Kohaku Japanese Restaurant, best in town Yuki Hair Salon and comfortable room.

Moreover, I have already shared your special appreciation to Flora and Jimmy. You made their day.

We wish to welcoming you again for another wonderful experience at Chatrium Hotel Royal Lake Yangon.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
prachaya.pue@chatrium.com

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2019年7月15日的点评 通过移动设备发表

在这家酒店住了两天,我们被酒店超赞的服务所感动。前台员工“Hmu”十分有礼貌,也很热心,为我们提供了转接休息室。酒店搬运工“Lwin”工作做得十分出色!他为我们详细地讲解了酒店各种设施,让我们对酒店熟悉起来。在经历了一天疲乏的旅行,我们的管家“Min Myat Zaw”贴心且人性化地为我们在房间里泡好热茶,并附上手写便条。最值得一提的是礼宾部主管“利奥”,他是整家酒店的支柱。他热心真诚的服务,是我和我家人会再次选择这家酒店的最主要原因。谢谢酒店为我们做出的所有!

1  感谢 littletitles
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
PrachayaPuengpanich,察殿仰光皇家湖酒店 的 Executive Assistant Manager - Operations,回复了这篇点评2019年7月17日已回复
Google 翻译

Dear littletitles,

Mingalarpar. First of all, thank you very much for your recent stay in our hotel.
Me, personally so happy for you that you had a superb quality break time with your family in Yangon and yes in our hotel.
Your review here is a good motivator for all of my team members to keep on providing their excellent to all of our guests.
Moreover, I have already shared your special appreciation to Hmu, Twin, Min Myat Zaw and the pillar Mr. Leo.
Thank you very much.

We wish to have chance to welcoming and providing our excellent not you and your spouse (and your future little baby) again in the future.
Thank you very much and have a great day.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
Prachaya.pue@chatrium.com

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2019年7月9日的点评

我们经历了非常愉快的住宿,酒店提供了最好的服务。酒店地理位置优越,员工热情好客,房间完美,早餐是最好的。我们不久将再次去仰光,并还会住在这里。

感谢 Himalaya R
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
PrachayaPuengpanich,察殿仰光皇家湖酒店 的 Executive Assistant Manager - Operations,回复了这篇点评2019年7月10日已回复
Google 翻译

Dear Himalaya R,

Mingalarpar.
Thank you very much for excellent score rating and lovely review which based on your pleasant experience during your stay in our hotel.

Also thank you very much for your recent stay and you were satisfied on our overall services especially on good hospitality manner of our team members, nice location of our hotel, perfect room and the best breakfast at Emporia Restaurant.

We are very happy reading your review and take it as a good motivator for our team to keep on providing our excellent to all guests.

We wish to have more chances to welcoming you again in the future.
Thank you very much.


Best wishes,
Mr. Prachaya Puengpanich (Ned)
Executive Assistant Manager - Operations
Prachaya.pue@chatrium.com

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