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1 - 6 条点评,共 2,744 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

我很享受在首尔君悦酒店的住宿。工作人员很友好,房间舒适干净。但是,酒店房间不提供盥洗包,而我以前住过的凯悦丽晶酒店或君悦酒店甚至是柏悦酒店都有提供。酒店提供的牙膏牙刷,漱口水以及剃须刀都是收费的。总的来说,在首尔期间住在首尔君悦酒店还是很开心的。

感谢 hwin76
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
5周前点评

因汉莎航空(Lufthansa)的航班延误,我才得以来这里。房间里有一个超级淋浴间和浴室。这里提供大量的饮料。有宽敞的空间和漂亮的平板电视。晚餐有许多地方特色菜,非常棒。离机场很近(15分钟)。

感谢 GabrieleC2299
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.fr.tripadvisor.ch 查看原文
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年12月8日的点评 通过移动设备发表

我出差去了首尔的君悦大酒店。它坐落在可以俯瞰首尔的山坡上,风景美不胜收。房间打理得很好,床也很舒服。我唯一的不满是价格太贵了,所以只有4/5星。

感谢 neilcL9586AY
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Grand Hyatt S,首尔君悦酒店 的 Guest Experience Expert,回复了这篇点评回复时间:4周前
Google 翻译

Dear neilcL9586AY

Thank you for visiting our GRAND HYATT SEOUL on your recent business trip.
We can’t help but agree with your opinion on our stunning views.

We offer the convenience of a central city location, but the seclusion of a city resort high atop Seoul’s most prominent mountain. We are sorry that you found our prices a bit expensive. Please bear in mind that Seoul is one of the world’s most expensive cities and those costs are unfortunately part of a hotel’s pricing.

We do offer many flexible price points and encourage guests to check our special offers and select the room option that best meets their budget.

Thank you very much!

Sincerely,

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年11月26日的点评

在首尔君悦酒店的这段期间,我住得非常舒适和愉快,酒吧有不错的收藏品,位置坐落在河北边的梨泰院街。这家餐厅的早餐非常棒,酒店的员工也很多,非常乐于助人,也非常友好。强烈推荐大家做生意的时候过来这里。

感谢 SimonB41
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Grand Hyatt S,首尔君悦酒店 的 Guest Experience Expert,回复了这篇点评回复时间:4周前
Google 翻译

Dear SimonB41,

Greetings from Grand Hyatt Seoul.
We appreciate your review of your recent stay experience at the hotel.

We are so happy and honored to have met your expectations.
We are certain that your next visit will be equally comfortable,
and would like to suggest you try and spend a few more days on property
to fully explore the comforts and excitement that Grand Hyatt Seoul and the city have to offer.

Thank you very much again for staying at Grand Hyatt Seoul!

Sincerely,

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2018年11月15日的点评 通过移动设备发表

Hyatt 系一个好出名既连锁酒店品牌 当中Grand Hyatt 都系五星级既行列 所以事前好期待

但估唔到好失望 酒店房间比想像中残旧 厕所个浴缸好旧 硬件都算 最意想不到既系打去room service no one answer ! 真系住咁多酒店 第一次见

而且我搭的士番黎 老婆去拎行李(就在前台)果一分钟 已有职员赶我地架的士走 未免服务太「好」了吧

感谢 GaryA2119
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.tw 查看原文
Grand Hyatt S,首尔君悦酒店 的 Guest Experience Expert,回复了这篇点评2018年11月18日已回复
Google 翻译

Dear GaryA2119

Thank you for your review on your recent stay at Grand Hyatt Seoul.

As part of our mission for continual improvement, we deeply rely on the input of our guests for both positive and constructive feedback, such as yours.

We deeply apologize that we failed to deliver the brand experience you expected at multiple points throughout your stay. We have relayed your comments to the respective department heads for their attention and correction.

We hope that we may have another opportunity in the future, to present you with an improved product that meets your brand expectations.

Once again, thank you very much for your stay and comments.

Sincerely,

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月20日的点评

很棒的地方。员工很棒,食物也很棒!我强烈推荐你来,只要你觉得等电梯等得久一点没有关系。这里的电梯非常非常慢,如果有一群人一起等电梯,可能会感觉这辈子挤不上电梯了。见鬼,我已经退房3天了,还在等电梯……哈哈

与 Hyatt Hotels 合作收集的点评
感谢 jerryray2018
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Grand Hyatt S,首尔君悦酒店 的 Guest Experience Expert,回复了这篇点评2018年10月23日已回复
Google 翻译

Dear jerryray2018,

Thank you very much for taking the time to share your experiences.

We were very pleased to hear that you were satisfied with our service and facilities.

However, we took your comments on our elevator performance to heart. Actually, our elevator speed is within established norms, however we acknowledge that time of day and hotel activity do impact their timely availability. We have relayed your comments to our engineering team to see if there may be ways to improve our elevator utilization.

We apologize for any inconvenience we may have caused you.

Thank you very much for bringing this to our attention.

Sincerely,

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