酒店的位置很好,楼下就是乐天百货,购物和休闲都很方便。酒店的服务也很好,有中文服务,客房管理也很到位。还会再去的。唯一遗憾的是酒店门前的出租车,收费贵的离谱。从仁川机场乘坐出租车过来是56200韩元,可是第二天早晨赶飞机,请司机开快点,心里是准备多付一倍的费用给司机,没想到司机最后收费竟然是30万韩元。看司机赶路很辛苦,本来还很感激,可是这样的收费让人心里不舒服,这样的车肯定不会再用了。更多
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酒店的位置很好,楼下就是乐天百货,购物和休闲都很方便。酒店的服务也很好,有中文服务,客房管理也很到位。还会再去的。唯一遗憾的是酒店门前的出租车,收费贵的离谱。从仁川机场乘坐出租车过来是56200韩元,可是第二天早晨赶飞机,请司机开快点,心里是准备多付一倍的费用给司机,没想到司机最后收费竟然是30万韩元。看司机赶路很辛苦,本来还很感激,可是这样的收费让人心里不舒服,这样的车肯定不会再用了。更多
显示较少Dear Guest
感谢您光临乐天酒店并抽出宝贵时间来和大家共享您的入住
经历。
非常抱歉没能在您入住期间提供令您满意的服务。
您所指出的部分我们会立即改善,让您不会再感到不便。
如果能有机会为您提供更为完善的服务,我们一定会竭尽全力。
Lotte Hotel Seoul
General Manager
David H.S.Kim
乐天集团的五星级酒店,舒适且交通便利,位於乙支路8号入口,门口就是6001机场巴士停靠站,紧邻乐天百货,马路对面就是明洞,美食与购物兼顾。
工作人员大多友善有礼,仪态端正,除了办理住房时柜台服务人员,全程无笑容,连话都没听完就打断,搜寻订房时花了不少时间,专业度待加强
致 Shizca 顾客 ,
感谢您光临乐天酒店首尔,并抽出宝贵时间来和大家共享您入住的经历.
非常抱歉没能在您住店时提供令您满意的服务. 您所指出的部分我们会立即改善,让您不会再感到不便.
我们保证会以更加优质的服务迎接您的再次光临.
再次感谢您宝贵的建议, 祝愿您的家庭健康美满,充满幸福.
乐天酒店首尔
总经理 Jason S. CHO
我出差的时候在这家就酒店住了四个晚上。这里的工作人员都非常的友好。我住的房间在二十四楼。空调也非常的安静,当它运作的时候你基本听不到任何声音。值得一提的是,早餐也提供了西欧风格的食物和水果。健身房的设备很齐全。酒店的地理位置也很好,靠近购物商场和一些餐厅。
Dear Mr./Ms. Ron,
Warm hearted greetings from Lotte Hotel Seoul!!
First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review.
It is a great pleasure to know that you were highly satisfied with our hotel especially regarding our location, breakfast, facilities and our staff. We hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but also maintain and upgrade our overall standards.
Moreover, we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services.
Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future.
Sincerely yours,
Jason S. CHO
General Manager
Lotte Hotel Seoul
酒店位于首尔市中心,紧邻明洞和南大门市场,毗邻乐天百货。步行就能到达美食和购物中心,是探索首尔市的绝佳地点。唯一的缺点是房间有点小,很难打开大箱子。
Dear Mr./Ms. Ping G,
Warm hearted greetings from Lotte Hotel Seoul!!
First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review.
It is a great pleasure to know that you were highly satisfied with our hotel especially regarding the location. Also we are deeply sorry that you had inconvenience regarding size of room. We hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but also maintain and upgrade our overall standards. Moreover, we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services.
Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future.
Sincerely yours,
Jason S. CHO
General Manager
Lotte Hotel Seoul
很享受在这儿的时光。如果你只打算在首尔待几天的话,这个酒店是个很好的选择。机场离这儿很近,工作人员非常友好,房间虽然不是很大,但是也是非常舒适的。总的来说性价比比较合理。对了,这儿还有个不错的健身房。
Dear Mr. Dave P,
Warm hearted greetings from Lotte Hotel Seoul!!
First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for your very kind and thoughtful review.
It is a great pleasure to know that you were highly satisfied with our hotel especially regarding our services and location. We hope that your stay was very memorable and your comments have been shared with all the departments in charge in order to not only encourage our staff but also maintain and upgrade our overall standards. Moreover, we will strive to our best to make your next stay much more satisfactory by providing the most comfortable and exceptional services.
Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future.
Sincerely yours,
Jason S. CHO
General Manager
Lotte Hotel Seoul
酒店房间非常舒适,员工非常尽责而且周到~ 主楼有专门一层全是会议室,商务洽谈不失体面~提供的茶点极其精致,不忍下手~业务之余在旁边楼的乐天百货,乐天免税店,还有马路对面的明洞血拼伴手礼,真是应有尽有~~省下我不少时间和体力!酒店大堂经理李先生对于我的各种咨询都是不辞疲惫,一一耐心地回答,让人非常感动!希望下次再去的时候还会看到熟面孔~~
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Jason Cho