我对神奇的团队印象非常深刻,特别对Ocean, Jake and Andy的印象深刻。他们非常有礼貌,包容,乐于助人。他们在许多场合都离开自己的地方过来帮助我们,以确保我们有一个舒适的逗留。谢谢Hannah和Ocean的手写笔记,给我们在汉城的逗留增加了个人风格,我们感到非常自在,像回到家了一样。更多
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我对神奇的团队印象非常深刻,特别对Ocean, Jake and Andy的印象深刻。他们非常有礼貌,包容,乐于助人。他们在许多场合都离开自己的地方过来帮助我们,以确保我们有一个舒适的逗留。谢谢Hannah和Ocean的手写笔记,给我们在汉城的逗留增加了个人风格,我们感到非常自在,像回到家了一样。更多
显示较少Dear JoniHee,
Thank you for taking your time to share your recent experience at Courtyard Marriott Seoul Namdaemun.
I appreciated your praise about our concierge team, especially Ocean, Jake and Andy. I am very proud of them including Hannah, they are very genuine and passionate about guest service. You also made them proud of themselves for being recognized, so thank you.
The people make all the difference in a hotel, and I am very lucky to work with an amazing team. We pride ourselves on a regular guest training and empowering our team! Thank you for your wonderful comments, I have shared with my team and they are very happy too.
We hope you can visit us in the near future, we all look forward to welcoming you back soon.
Best regards,
Paul Cannings
Courtyard by Marriott Seoul Namdaemun 很近离首尔火车站,距离热闹的南大门市场和明洞购物区步行仅不到 5 分钟, 酒店很舒服, 又清洁也很好, 最好系去边都方便, 距离热门的仁寺洞文化街和历史悠久的景福宫均不到 10 分钟车程,距离仁川国际机场 1 小时车程。可搭乘机场豪华巴士往返仁川国际机场和金浦国际机场。化妆品购物、购物、服装购物的绝佳选择。最后一提是附近的乐天超市!
Dear MoniqueY8,
Great to have had you stay with us and it sounds like you did a lot of shopping at all the key Seoul areas that surround the hotel, and visited all the local cultural attractions - glad you got the most out of your stay. We look forward to welcoming you back for your next trip.
Best regards,
Chris Johns
General Manager
Courtyard Seoul Namdaemun
酒店地点方便,就在南大门市场附近,有很多有名的餐厅。步行前往明洞或首尔站只需10分钟,购物完吃完晚餐后慢慢散步回酒店也是个不错的选择。酒店服务员亲切有礼,房间空间很大,下次会再次入住。
Dear AnnieT929
Thank you for staying with us and glad you found our location centrally located and convenient to all the shopping, restaurants and tourist attractions within Seoul that you were looking for. Nice to read that the associates hospitality made you so welcome and comfortable. Hope to see you with us again soon and travel well.
Best regards,
Chris Johns
General Manager
Courtyard Seoul Namdaemun
酒店地点方便, 隔离3分钟内有食街, 有24小时restaurants。行10-15mins 去到明洞, METRO 也行近。酒店员工可以介绍韩国景点, 十分友善, 英文也很好. 酒店虽然有点细, 但地点方便带着小朋友的家庭旅客....
Dear zzztravelogue,
Thank you for staying with us and the feedback about your experience. Glad to read you found our central location convenient for your purpose and that our associates were engaging with you in a proactive hospitality way. Look forward to seeing you back with us.
Best regards,
Chris Johns
General Manager
Courtyard Seoul Namdaemun
我事先通过官网进行了预定,而且也已经在这家酒店住过四次以上了。但我对这次的员工态度等非常不满。一开始我预订的是首尔塔景豪华房,但前台工作人员要求出示屏幕截图或证据。但我只收到了电子邮件,并且没有关于房间类型的详细信息。所以最后我住的是只能看到一般街区景色的房间,这点让人难以接受。休息室的工作人员也很糟糕,态度也很粗鲁。也许这家酒店已经变了,我再也不想来了。
Dear Pppar, I sincerely apologize for your inconvenience and unpleasant experiences you have encountered. It would have been handled well if we could approach you in a more guest proactive way. I am now addressing and training each related department that you have mentioned in the comments. We wish you could give us another chance to stay with us again in the nearest future.
Best regards,
Jamie Lee
Director of Operations
从酒店步行到明洞只有十多分钟的路程,非常便利!
酒店职员非常贴心,因为知道我们此行是庆祝周年纪念,因此竟送了我们一袋人参礼包!
852wanderlust
Thank you for staying with us and congratulations for your anniversary, wonderful we could assist with the celebration. We look forward to seeing you back for another shopping adventure.
Best regards,
Chris Johns
General Manager
Courtyard Seoul Namdaemun