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Tripadvisor 中国会员
2020年12月9日的点评 通过移动设备发表

入住日期:2020年12月
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
Selim SHAWER,卢克索索菲特冬宫酒店 的 Other,回复了这篇点评2020年12月29日已回复
Google 翻译

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月11日的点评

非常好,前台热情地迎接了我们,并帮我们安排好一切。房间很大,是维多利亚风格,游泳池很棒,午餐非常美味,餐厅也很豪华,总体服务非常出色。 地理位置无与伦比,花园很棒。唯一不好的是,酒店安排的旅行不是很好(所以不是酒店本身的错),导游乏善可陈,只在最后有讲解提示,然后就带我们去他的朋友那购物。我们自己在网上找的旅游项目,导游服务明显更好。 强烈建议酒店换一家旅游公司合作。

1  感谢 Josepherely
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SHAWERSelim,卢克索索菲特冬宫酒店 的 General Manager,回复了这篇点评2019年8月29日已回复
Google 翻译

Dear valued Guest,
Thank you very much for sharing this great review of your recent stay at Sofitel Winter Palace . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 
Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them.
Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.
Warmest regards,
Selim SHAWER
General Manager

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2019年6月24日的点评

在为期两天的卢克索考古之旅中,我们只在靠近尼罗河的冬宫酒店住了一晚,对它的位置、建筑及其深厚的底蕴惊叹不已。宽敞的走廊和巨大的天花板,以及与酒店历史完美契合的家具。楼上的房间大小适中,可以看到花园的美景,经过一天漫长而炎热的观光之后,我们睡得很好。酒店餐厅的晚餐对埃及人来说很贵,但这是意料之中的。因其古老世界的魅力而被推荐。

感谢 Barrow050
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
SHAWERSelim,卢克索索菲特冬宫酒店 的 General Manager,回复了这篇点评2019年6月27日已回复
Google 翻译

Dear valued Guest,
Firstly we would like to thank you for the lovely review you shared following your recent visit to our Sofitel Winter palace hotel and are delighted to read that we were able to match your holiday expectations.
we are indeed delighted to read that you fully enjoyed the historical charm of the great old palace, facilities and services provided by our dedicated team members.Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one.
With best regards,
Selim SHAWER
General Manager

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2019年5月30日的点评 通过移动设备发表

这家卢克索索菲特冬宫酒店是真正的富有历史感的超棒的一家酒店。这里曾是一座皇宫,至今维持着当时的样貌。这里的皇家酒店超棒,就像是天堂一样。我很喜欢他们保留旧名称的传统,一直到现在,并没有过分现代化。花园非常的幽静,让你感觉远离了城市。工作人员非常友好,热情好客。他们的餐厅真的很棒,必须试试,我个人很喜欢这里的东方甜点。

感谢 MoJadel
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SHAWERSelim,卢克索索菲特冬宫酒店 的 General Manager,回复了这篇点评2019年5月31日已回复
Google 翻译

Dear valued Guest,
We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Sofitel Winter Palace hotel with us and Tripadvisor readers.
We are glad to know you fully enjoyed the historical charm of the great Old palace where lots of the presidents and celebrities have stayed in which was built in 1886. It is always a great pleasure to receive such compliments, as it truly serves as a motivational factor in striving to achieve excellence Thank you again for sharing your luxury experience, and we hope your next visit will be as pleasant as the previous one.
Best regards,
Selim SHAWER
General Manager

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2019年4月13日的点评 通过移动设备发表

有幸住在冬宫。这个名字实在不合适,因为卢克索根本就没有冬天。美丽的阳光和这位高贵的老妇人把我带到了维多利亚女王时代的宫殿。酒店离尼罗河和帝王谷只有一步之遥,非常棒。游泳池区和花园是惊人的,非常放松,服务惊人,美食体验极好。试试埃及葡萄酒,白葡萄酒和红葡萄酒都很好。这是一家真正与众不同的酒店。

感谢 DAVIDTALLYROSE
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
SHAWERSelim,卢克索索菲特冬宫酒店 的 General Manager,回复了这篇点评2019年4月22日已回复
Google 翻译

Dear valued Guest,
Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your luxury experience at the Hotel and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests.Thank you so much for your valuable recommendation .we are happy to know that you have liked the pool area and gardens .we are delighted also to know that our colleagues succeeded to come up to your expectations. Thank you again for sharing your Luxury experience, and we hope your next visit will be as pleasant as previous one.
Warm Regards,
Selim SHAWER
General Manager







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2019年3月24日的点评

我们非常喜欢马洛玛!我们去过那里6次,每次都觉得那里更吸引人。我们要感谢大卫、艾伦和安德烈,他们是我们在帕皮托斯的服务员。他们的工作真的很出色!坎迪多打扫房间做得很好。我们还要感谢舞蹈老师克里斯蒂娜帮助我学习萨尔萨舞曲和其他舞曲。亚历克斯和奥马尔是出色的娱乐主持人。还要特别感谢我们两位出色的生活管理员维克托和奥斯卡,他们对我们的照顾真的是无微不致。

感谢 Robertsyv
此点评为Tripadvisor会员个人反馈,不代表Tripadvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SHAWERSelim,卢克索索菲特冬宫酒店 的 Hotel Manager,回复了这篇点评2019年3月28日已回复
Google 翻译

Dear valued Guest,
Firstly, i would like to thank you for your recent stay at Sofitel Luxor Winter Palace. We surely appreciated that you took a few moments to leave us a feedback about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations , and that you have liked the hotel location , food and the gardens , We already took your comments regarding the shower water pressure and the room A/C in view of doing the necessary changes. thank you again fro sharing your experience hope that on your future visits to Luxor, The Sofitel Winter Palace will be your destination again as we look forward to welcoming you back.
Warm Regards,
Selim SHAWER
Hotel Manager

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