Dear Our valuable Guest:
Thank you for spending your holiday in our Jolie Ville Hotel & Spa Luxor, and taking the time to review our hotel. We are glad to know that you had a pleasant stay with us. Please rest assured that we are acting appropriately to address your comment and prevent future occurrence. Once again, we appreciate sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future, looking forward to welcoming you back again at our hotel.
Sincerely: Guest Relation Team.