Hello Yang Z,

Thank you for staying with us recently and providing us with your valuable feedback.

We are glad to know that you enjoyed your stay with us. It is so touching to hear that our staff Natalie was able to deliver the great service to you during your stay. We are happy to see their hospitality and detail-minded personality help them excel.

Your compliment is definitely an important recognition to us and it motivates us to maintain our service and product standard. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests.

Thank you once again for your support and kind words. We have shared them with our teams.

Look forward to seeing you again in a not distant future!

Best regards,

Benny Leung
Assistant Manager

尊敬的Austin Y:

非常感謝您近日入住凱悅尚萃酒店並給予我們很好的評價。

很高興得知您對我們一切感到滿意，您的鼓勵絕對是我們一個很好的推動力！讓每位客人獲得滿意的入住環境與服務是我們的第一要旨，我們也致力提供整潔及安全的住房環境，未來我們也將會持續調整、進步，務求有更舒適的住宿體驗給每位客人。

再一次感謝你對我們集團的支持。我們期待在你下次入住時能再接待你，並承諾屆時會竭力為你提供更佳的體驗。 誠意恭候你的再次下榻，享受更優越的入住體驗，謝謝。

香港維港凱悅尚萃酒店　謹啟

尊敬的宋s：

感谢您近日入住凯悦尚萃酒店并给予我们很好的评价。

很高兴得知您对我们的整体表现都感到满意，并喜欢酒廊经理Sharon的安排以及对Candy的服务态度赞扬。您的鼓励绝对是我们一个很好的推动力！让每位客人获得满意的入住环境与服务是我们的第一要旨，我们也致力提供整洁及安全的住房环境，未来我们也将会持续调整、进步，务求有更舒适的入住体验予每位客人。

再一次感谢你对我们集团的支持。我们期待在你下次入住时能再接待你，并承诺届时会竭力为你提供更佳的体验。诚意恭候你的再次下榻，享受更优越的入住体验，谢谢。

香港维港凯悦尚萃酒店　谨启