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1 - 6 条点评,共 4,965 条
2天前点评 通过移动设备发表

酒店员工很专业,尤其playroom职员,详尽解释流程。入住时接待职员亦很细心,帮忙预定了快速check-out,让第二日离开酒店亦很顺畅方便。唯独在入住前曾致电查询有关泳池资料时,并没有提及泳池是需要预约,加上有小朋友一同入住令入住时的安排失去预算。而且入住后才知点,原来会员积分不适用于第三方订房平台。

感谢 hkguser
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
3天前点评 通过移动设备发表

我喜欢Ritz-Carlton的便捷、配套及食物,如果你是葡萄酒爱好者,一定要试他们的Tosca餐厅,然后把喝什么酒的决定交给他们的待酒师Leo。每次我来都会期待Leo又为我的晚餐带来什么法宝,他衬的酒绝对能提升你当晚的晚餐,给你平地一声雷的感觉。是晚我们的红虾纽纽粉味道一流,红虾汁浓郁,纽纽粉弹牙。

睡房的景观非常棒,俯瞰维港景。浴室的设备很好,浸浴可以边浸边看电视。他们的泳池在室内,现在入冬不用怕冷,绝对值得一去。

感谢 lhyleehoiyan
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.en.tripadvisor.com.hk 查看原文
Pierre P,香港丽思卡尔顿酒店 的 General Manager,回复了这篇点评回复时间:昨天
Google 翻译

Dear lhyleehoiyan,

Thank you for your lovely review.

We are glad to hear that you had a wonderful stay at our hotel and a fabulous dining experience at Tosca di Angelo, and that you appreciate the warm hospitality of our Ladies and Gentlemen, especially Leo who went above and beyond to deliver the highest standards of service to you. Our Ladies and Gentlemen are devoted to curating extraordinary dining experiences for our guests with the finest personal service and a warm ambience. Rest assured your kind words have been shared with Leo.

We look forward to welcoming you back for another pleasant experience.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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6天前点评

我从未试过写评论,但是因为这个酒店实在太赞了,我真是很感激我拥有这个愉快的体验,希望推介大家

在疫情之下,没办法离开香港,选择了Ritz-Carlton作为我们今次闺蜜之旅的酒店。酒店在九龙地铁站圆方地点非常方便,邻近有不同餐厅不同商店方便购物及餐饮。

酒店接待处就在103楼,华丽的装修,让你置身于另外一个空间,差点忘了自己还是在香港。酒店有不同的餐厅中餐西餐都是有水准的米芝莲餐厅。

这次我被安排入住115楼,一打开门我看见员工已经为我们准备了生日快乐字句及气球,粉色系列和天空衬托在一起非常和谐和漂亮!也有一张小小的生日卡,和一个印有生日主角照片的相架,真是窝心极了!稍后员工也为我们准备香槟和小型生日蛋糕,真是无微不至的服务❤️
置身于高耸入云的大厦,我们花了很多时间和天空拍照,天空就是最漂亮的墙纸,令我们都有很放松很疗愈的感觉。

酒店泳池在118 楼,海天一线,非常自在。旁边也有健身室,让你在天空中做运动。

整体而言,满意度爆灯,酒店服务,餐饮一流,与其他酒店不同之处,你能够近距离和天空靠近,欣赏蔚篮的景色
从未试过入住酒店有这种优质的体验。值得一试❤️

感谢 agnesl630
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Pierre P,香港丽思卡尔顿酒店 的 General Manager,回复了这篇点评回复时间:昨天
Google 翻译

Dear agnesl630,

Thank you for taking your time to share this wonderful review with us.

We are glad to hear that you had an incredible staycation experience with your friends at our hotel. It is also our pleasure to know that you enjoyed the professional and attentive service, as well as the personalized in-room amenities offered by our Ladies and Gentlemen. The view is truly stunning here and we adore working with the beautiful views as backdrop as much as delivering the highest standards of personal service to our esteemed guests.

We hope to have the pleasure of welcoming you back for another visit in the nearest future!

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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1周前点评 通过移动设备发表

整座酒店设计富丽堂皇,气派不凡,职员态度专业友善。

房间在维港对面,坐在沙发上高空俯瞰维港景色,
心旷神怡,压力全消。

位于顶层118楼的泳池海境震撼,
有暖水infinity pool泳池和数个Jacuzzi 按摩池,出发到酒店前谨记带泳衣。

美中不足之处是自助早餐,除了面包类外,其他食物味道很一般,有点失望。

整体住宿体验难忘,值得推荐。

感谢 CherylY252
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
2周前点评 通过移动设备发表

今次staycation想找一间环境,地点及有质素的酒店庆祝纪念日,我们最终选择了Ritz-Carlton,无论酒店的设施,员工的服务,房间的景观都好满意。到达酒店大堂103/F已经非常期待,前台Maggie帮忙登记并安排了一间维港景观的房间,她介绍了酒店内餐厅,泳池,健身室,SPA等设施,最后还送我们上电梯非常细心的服务。上到房间望出去的维港景观非常震撼(配合好天气),值得花时间去欣赏同拍照,另外酒店泳池亦非常吸引,一望无际维港景色infinity pool加上设有冷暖水按摩池,今次staycation身心都能够真正放松一下。总括而言,Ritz-Carlton给我们一次难忘的体验!!!

感谢 JerryCWL77
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Pierre P,香港丽思卡尔顿酒店 的 General Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear JerryCWL77,

Thank you for taking your time to share this brilliant review and choosing to celebrate your anniversary with us at The Ritz-Carlton, Hong Kong. I would like to express my heartfelt congratulations on this blissful occasion.

We are delighted to hear that you enjoyed the warm hospitality of our Ladies and Gentlemen, especially Maggie went above and beyond to deliver the highest standards of service to you. Rest assured your kind words have been shared with Maggie.

We look forward to welcoming you back for another pleasant experience.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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2周前点评

感谢酒店的Bailey 为我们缔造一个完美舒适之旅,每一刻在ritz Carlton 都充满惊喜,Bailey更会在每一个时刻给予我们小惊喜小礼物很喜欢这种每隔一阵就有惊喜的感觉。泳池一流,闲日来体验更佳。食物水准未算最好,但环境服务都系一流!

感谢 JJJcob123
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.com.hk 查看原文
Pierre P,香港丽思卡尔顿酒店 的 General Manager,回复了这篇点评回复时间:1周前
Google 翻译

Dear JJJcob123,

Thank you for sharing this wonderful review with us.

We are delighted to create an indelible memories for you during your stay at The Ritz-Carlton, Hong Kong, and that our Ladies and Gentlemen, especially Bailey, were able to create an wonderful experience for you by going above and beyond. I am also elated to know that you enjoyed the breathtaking views and our swimming pool so much. Our Ladies and Gentlemen take pride in providing the finest personal service and facilities for our guests who will always enjoy a warm, relaxed, yet refined ambience. Rest assured your kind words have been shared with Bailey.

We look forward to welcoming you back again in the nearest future.

Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong

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