一到达大堂布满圣诞饰物，酒店装修十分宏伟，员工个个都亲切友善，每当搭䢂时都帮忙按实。特别 谢谢 大堂 经理 Barry 用佢专业的 一面 帮我们 迅速 登记入住 又贴心安排 住超高层房间，（仲有Barry的GR team Karen and mini 谢谢你们 ）主动 为我们的生日庆祝而布置得房间充满喜悦，满布气球等装饰。入到房间可见打理得整整齐齐，需要既物品充足，咖啡同蛋糕都有提供，观景开扬，可挑望维港景色，房内有大落地玻璃打卡景点，浴室有大浴缸及提供了浴盐浸浴，贴心服务。第二天早餐都表示满意，望着维港享受食物，职员提供餐饮同收用完既碟都好快，贴心可人，整体旅程相当不错，值得一住再住。 （前堂 经理 Barry 又靓仔又热心又甘专业 得唔得架） 哈哈 赞更多
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2022年8月28日，我们在康思德酒店度过了一个晚上，这是我和女朋友1300日相識慶祝日子，我們選擇了Victoria Habour 套房，房內景色一流，設施亦齊全，我们在Club Lounge 休息室用膳，那里的食物和景色都很好，Club Lounge 休息室的所有工作人员都非常樂於助人，特别是Dixon 他的服務非常好，有禮貌和友善，希望下次能见到你们，谢谢酒店為我們安排的香槟和蛋糕。
Dear Phfkong,
Thank you very much for your delightful review.
I am glad to hear that you had a wonderful stay at The Ritz-Carlton, Hong Kong, celebrating you and your girlfriend's 1300th day anniversary. Please allow me to congratulate the both of you! I am also happy to learn that you are very pleased with our facilities and offerings at the Club Lounge, and that you appreciated the friendly service provided by our Ladies and Gentlemen. We are devoted to curating extraordinary experience for our guests with the finest personal service and a warm, relaxed, yet refined ambience. Rest assured your generous compliments have been shared with Dixon.
We hope to have the pleasure of welcoming you back soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
之前到天龙轩就餐多次，作为一家米其林餐厅，天龙轩的美景美食都是一流的。今天中午再次来餐厅吃饭，无论是菜品，还是美景，都绝对完美，好吃的西班牙黑豚叉烧、椰子花胶鸡汤、鱼籽煎带子，每个菜都很好吃。今天为我们服务的Eli，服务非常细心，还特别提示我们每种菜量可以少一点，品种可以多一些，非常贴心，得知我们是为朋友离开香港送行，还亲手绘制了祝福卡片，请主厨签上名，非常用心，特别感谢！美食+美景+暖心，完美的一天！
Dear 78feix,
A warm welcome back to Tin Lung Heen! Thank you very much for your kind review.
I am so glad to hear that you had a great dining experience and enjoyed the amazing dishes and service here at Tin Lung Heen. It is also our pleasure to learn that the handwritten card provided by our Ladies and Gentlemen made your dining experience even more memorable. At The Ritz-Carlton, Hong Kong, our Ladies and Gentlemen always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured, your warm comments have been shared with Eli.
We hope to have the pleasure of welcoming you back again soon.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
香港丽思卡尔顿酒店坐拥于ICC，位置方便，有不同的交通工具可以前往。
由圆方到酒店要找入口得花点时间。酒店的整体设计很摩登时尚，挺有气派。前台服务的Cherry帮忙check-in很迅速，挺有效率。谢谢酒店的安排，客房由山景观升级到海景观。
房间很干净，光线开扬但有私隐，因为疫情关系，留在房间也可以看电视，可接驳chrome cast或apple tv，挺方便。
可改善的地方是早餐的用餐体验，餐厅职员的服务未如五星级酒店水准的细心，冷热盘食物的味道整体有待改善。
整体来说住的体验算是不错，性价比还好。
虽然是五星级酒店，服务我是觉得有落差的 。第一天 房间望出去 可能是有 烟霞， 望 得不甚清楚。 第二天同样从房间望出去都是 不清楚。 但是天空是蓝色的，望真啲原来玻璃窗极度污糟。 在the lounge & bar食晚饭， 枱椅 不甚舒服 。服务同食物质素 都不是太好 。对这间 五星级酒店 真是有点失望
Dear 888mos,
Thank you for staying with us at The Ritz-Carlton, Hong Kong, and sharing your valuable feedback. I understand not all aspects of your stay were what you had expected, especially the room condition, food variety, and genuine care from my team.
We appreciate your feedback that helps us to strive for the best and motivate our Team to contribute with great pleasure for an impeccable experience to our guests.
Our Ladies and Gentlemen look forward to welcoming you with another equally pleasant experience when you return.
Yours Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong
