Dear Yellowcat328,
Thank you for your lovely review and choosing to have a birthday celebration with us at The Ritz-Carlton, Hong Kong.
We are delighted to hear that you had an enjoyable stay with us and you loved the personalized in-room amenities offered by our Ladies and Gentlemen. Also, I am happy to hear that you enjoyed the professional and attentive services offered by our Ladies and Gentlemen, especially Barry, our Duty Manager. We always go the extra mile to create Ritz-Carlton guests for life by delivering only the highest standards of service to each and every guest. Rest assured your kind words have been shared with Barry, Karen and Mini.
We hope to have the pleasure of welcoming you back soon.
Your Sincerely,
Pierre Perusset
General Manager
The Ritz-Carlton, Hong Kong