Mandarin Oriental
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Expedia.com
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Priceline
我们来庆祝生日，酒店不仅提供了布置的服务，还提前跟我沟通，询问我喜欢什么颜色的气球。原本我们想要一只小狮子做纪念，但是我们的客户服务主任梁嘉希还细心为我们准备了生日蛋糕和手写的卡片以及海报，真的非常惊喜，看得出来非常用心! 得知我们不喝酒，还准备了无酒精的气泡茶以及两种口味的果汁，我觉得非常为客户着想。而且嘉希还为我们准备了两只小狮子，刻了我和男友的生日，这样的细节让我以后在香港只会住丽思。
晚餐我们吃的自助餐，嘉希也帮我们留了窗边的位置，这个是我们之前没想到的，在这样漂亮的夜景下吃饭真的是一种享受。
Dear 73anrans,
Thank you very much for your generous review.
I am so glad to learn that you and your boyfriend had a fantastic stay at our hotel. Please allow me to wish you a belated happy birthday! We are thrilled to hear that you were gifted our signature Ritz-Carlton Lion and received a wonderful birthday surprise with balloons, handwritten cards, posters and a birthday cake. Moreover, I am very glad to know that our Ladies and Gentlemen extended their warmest hospitality to you. It is also a great pleasure to know that you were satisfied with the seating arrangement and stunning views at The Lounge & Bar. At The Ritz-Carlton, Hong Kong, we always strive for excellence and deliver the highest standards of service to our valuable guests. Rest assured your kind comments have been shared with Catherine.
We look forward to welcoming you again very soon!
Yours Sincerely,
Anas Bencheqroun
Acting General Manager
The Ritz-Carlton, Hong Kong
