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Eric提供非常好的服务。他很好地解释了菜单，并给出了很好的建议。他正在照顾我的祖父。此外，两个年轻女孩（Hayley和Luiae）也很有帮助。扁皮鸭和其他食物都很美味。
親愛的 irisc42，
衷心感謝您對我們的支持並給予如此完美的評論！ 我們很高興得知您和您的家人在我們這裡度過了愉快的餐飲體驗，更感謝您對於我們服務品質和對 Eric, Hayley 及 Luiae 的讚美和鼓勵。 我們期待能夠再度歡迎您回來！
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
staff is very nice ，very delicious，very good wine
Dear Yenny,
Thank you for your wonderful review! It makes me so happy to hear that your experience with us enjoyable while the team will be overjoyed to learn about your generous compliments for them. We cannot wait to welcome you back soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
今日帮妈咪庆祝生日拣左天外天，manager Tim每次都好体贴介绍每款食物，又帮我地添茶，又问我地岩唔岩食，真系好细心！真系好好嘅体验！野食又好食！
Dear Wing,
Thank you so much for sharing your wonderful review on TripAdvisor and for your support! We are happy to read that you had a wonderful dinner at Above and Beyond, while Tim and his team are thrilled with your kind words. Thank you once again and we definitely can't wait to welcome you back soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
因庆祝生日, 经朋友推介，入住Hotel Icon，非常好的一次体验, 服务态度好, 职员非常友善，环境也干净，遇到问题也能即时处理, 另外浸浴也可观看电视足见细心程度，房内Mini Bar 小食及饮品也是用心安排, 感谢Winnie Lok的推介。
Dear Amenda,
Thank you so much for the lovely review and it was such a pleasure to have you with us for such a special occasion! Glad to hear the birthday staycation exceeded expectations, and I am definitely thrilled to hear that Winnie and the team had well taken care of this beautiful occasion. My team and I are looking forward to seeing you again, hopefully very soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
今晚餐晚很有惊喜， 首先天气好好可以清晰望到维港夜景 ，和小朋友一行3人， 服务员细心安排咗张大啲嘅枱畀我哋 ，叫左 豉油王炸龙趸， 爆虾球， 灵芝菌炆豆腐。 每一道菜都揾唔到地方挑剔， 小朋友不断追住要食灵芝菌豆腐 ，好满足好好味。 果然系咪芝莲推介， 经理timmy服务满分，笑容亲切，会主动了解我们需要， 会为我哋 频密地 加茶 ， 经他推介，试埋个甜品 杨枝甘露芒果布甸，为今晚有个完美作结。
Dear Tsanghyclarice,
Thank you for dining with us at Above and Beyond! Glad to hear Tim and his team had done a good job in welcoming you and provided excellent service during your meal! Thank you also again for your encouraging words, and we are looking forward to seeing you again, hopefully very soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
Hotel icon入住庆祝女朋友生日，好惊喜房间唔错，好靓同舒服,住23楼，对海环境好正，The Market buffet好好食，有好多唔同既食物， 尤其是甜品样样都唔错,榴梿种类很多，样样食啲都唔食到咁多，员工非常有礼貌， 直到最后还有生日蛋糕送给我女朋友 ， 因为太饱的关系以食唔晒都有啲唔好意思 ，是日很多谢Erica 同 Tony Lee既款待，感觉好宾至如归，很好的旅程，希望下次有机会再黎。
Dear Edmondwuuu,
Thank you so much for the lovely review and it was such a pleasure to have you and your girlfriend with us for such a special occasion! Glad to hear the birthday staycation exceeded expectations, and I am definitely thrilled to hear that Erika, Tony, and the team had well taken care of this beautiful occasion. My team and I are looking forward to seeing you again, hopefully very soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
