我和女儿在唯港荟渡过非常美好的假期。
房间整洁舒适，食物美味，酒店人员服务态度有礼诚恳，面带笑容，令人宾至如归。
其中，我要赞赏资深前堂部主任Lydia Ng，她热情友善，照顾周到，还体贴地在我的房间留下贺咭，并在假期后给我发送电邮，关心我女儿的学习情况，流露她对客人的尊重和关怀，令我很感动。在此，我祝福Lydia能在她的事业上取得成就。
最后，我也想多谢带我到28楼登记的一位女服务人员，她知道我想到天外天购卖外卖，主动给我外卖菜单，解答我的疑问，服务态度很好。可惜，我没有留意她的姓名。
我会在之后的假期重临唯港荟，希望能重遇这两位出色的服务员。更多
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staff is very nice ，very delicious，very good wine
Dear Yenny,
Thank you for your wonderful review! It makes me so happy to hear that your experience with us enjoyable while the team will be overjoyed to learn about your generous compliments for them. We cannot wait to welcome you back soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
今日帮妈咪庆祝生日拣左天外天，manager Tim每次都好体贴介绍每款食物，又帮我地添茶，又问我地岩唔岩食，真系好细心！真系好好嘅体验！野食又好食！
Dear Wing,
Thank you so much for sharing your wonderful review on TripAdvisor and for your support! We are happy to read that you had a wonderful dinner at Above and Beyond, while Tim and his team are thrilled with your kind words. Thank you once again and we definitely can't wait to welcome you back soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
因庆祝生日, 经朋友推介，入住Hotel Icon，非常好的一次体验, 服务态度好, 职员非常友善，环境也干净，遇到问题也能即时处理, 另外浸浴也可观看电视足见细心程度，房内Mini Bar 小食及饮品也是用心安排, 感谢Winnie Lok的推介。
Dear Amenda,
Thank you so much for the lovely review and it was such a pleasure to have you with us for such a special occasion! Glad to hear the birthday staycation exceeded expectations, and I am definitely thrilled to hear that Winnie and the team had well taken care of this beautiful occasion. My team and I are looking forward to seeing you again, hopefully very soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
今晚餐晚很有惊喜， 首先天气好好可以清晰望到维港夜景 ，和小朋友一行3人， 服务员细心安排咗张大啲嘅枱畀我哋 ，叫左 豉油王炸龙趸， 爆虾球， 灵芝菌炆豆腐。 每一道菜都揾唔到地方挑剔， 小朋友不断追住要食灵芝菌豆腐 ，好满足好好味。 果然系咪芝莲推介， 经理timmy服务满分，笑容亲切，会主动了解我们需要， 会为我哋 频密地 加茶 ， 经他推介，试埋个甜品 杨枝甘露芒果布甸，为今晚有个完美作结。
Dear Tsanghyclarice,
Thank you for dining with us at Above and Beyond! Glad to hear Tim and his team had done a good job in welcoming you and provided excellent service during your meal! Thank you also again for your encouraging words, and we are looking forward to seeing you again, hopefully very soon!
Yours Sincerely,
Susana Fork
Director of Rooms
Email: dor@hotel-icon.com
