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这次来到香港万怡酒店小度假, 很高兴可以升级到Executive Harbour King Room, 因为觉得酒店交通方便, 房间够大, 床很舒服非常舒服, 无敌海景, 浴室最满意部分, 整体房间令人感到舒适, 而且服务员亲切有礼, 令我们度过一个放松和难忘的假期。非常感谢酒店的安排, 我们会再次光临, 还会推荐给其他人入住。
接待人员态度亲切有礼, 有幸安排面对海景的房间, 视野广濶,风景美丽！ 而床, 被, 枕头软硬适中舒服！只是冷气略赚不足, 风筒热力不够,略为扣分！
Dear Asdcgbnkl,
Thank you for sharing your review of your recent stay with us. On behalf of my entire team, I apologize for falling short of your expectations. Please accept our sincere apology for the air-conditioning and the room facility. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Again, please accept our gratitude for your feedback to us. Without valuable comments such as yours, our team would not be able to continuously improve and provide our guests with added service and value. Thank you again and safe travels!
Best Regards,
Kimmy Lo
Guest Services Manager
第一次入住香港万怡酒店，位置距离港铁站虽有一段距离，但仍可步行前往，且有多条巴士电车途经，交通方便。附近食店林立，也有便利店，非常方便
酒店前台服务非常好，有礼且check in迅速，被安排入住高楼层海景双床房，房间不大，陈设也有点陈旧，但保养和整洁度使人满意。窗外海景非常辽阔，浴室只设企缸。
六楼行政楼层无乜人用，环境舒适，晚上happy hour因禁晚市而改作外带，共5款热食、冷盘、水果蛋糕等，食物ok
鼹早餐在Momo cafe以点餐形式，份量和食物一般，但环境舒适
需改善的是电梯的速度，虽已有三部电梯到达各层，但等候需时。另一需改善是房间内的暖气，入房时开暖气有烧焦臭味，开许久仍没有暖气，致电服务台按指示调较仍不能，最终安排工程部修理，服务非常好，但修理后仍未有暖意，如在寒冬入住者需注意
