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1 - 6 条点评,共 3,037 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月12日的点评

浴室里没有沐浴露,没有有洗发水,只有用来洗澡的一块肥皂,无语,而第二天早上,前台连句歉意的话都没有。下午2点之后餐厅不再提供餐品服务。服务水平一般般。

感谢 Pierre B
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.id 查看原文
Bening Setara B,普尔曼雅加达酒店 的 Manager,回复了这篇点评2019年7月15日已回复
Google 翻译

Dear Pierre B ,

Let me first thank you for sharing your review it the TripAdvisor community. We are truly sorry our service was not up to your expectations and are investigating the happenings internally with the team as your comments do not portray our regular high standards of service. Please do rest assured that we take all our guests comments seriously and make sure we provide quality check in all our areas in order to limit this kind of happening. We also have highlighted your points with regards to our Food and beverage offerings. Our main restaurant serves lunch until 15:00 however, we do provide a la carte in all our other outlets including a 24 hours menu in our room service.

Once again, thank you very much for sharing your feedback, the hotel team does hop to have the pleasure of welcoming you again in the future so you experience the true Pullman Jakarta Indonesia service.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月24日的点评 通过移动设备发表

我在印尼普尔曼雅加达酒店(坦林)住了一个星期,这对我来说是个完美选择。因为从第1天到最后一天,工作人员都非常热情地欢迎我,特别是莫林女士、杰里塔女士、万达卡先生和乔纳森先生。我非常喜欢住在那里,并且我强烈推荐这家酒店给任何想要访问雅加达的人,因为这里地理位置优越、员工很棒,让我在整个旅程中感到舒适。阿卜杜勒的问候。

感谢 Bu3aabed
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Bening Setara B,普尔曼雅加达酒店 的 Manager,回复了这篇点评2019年6月26日已回复
Google 翻译

Dear Abdulla Al-Mohannadi ,

Thank you very much for your compliments to the team for the great service and long lasting impression that they have created for you, especially Maureen, Jelita, Wandaka and Jonathan. Thank you as well for your highest recommendation and we hope to remain be your favorite hotel in Jakarta. Again, we really appreciated your 5 star review and look forward to welcoming you back very soon.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

举报业主不当回复
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月29日的点评

酒店员工的服务非常棒,并且热情好客。早餐相当赞,期待其它餐的饭菜。 房间很好,有很多用品。 即使在19摄氏度时空调也有点暖,需要检查一下。

感谢 Vikneswaran S
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Bening Setara B,普尔曼雅加达酒店 的 Manager,回复了这篇点评2019年6月3日已回复
Google 翻译

Dear Vikneswaran S ,

Thank you very much for sharing your recent experiences with us. It was great to learn that you found our legendary breakfast at Sana Sini Restaurant to be superb. We are also pleased to know you thoroughly enjoyed our impeccable room and thank you so much for letting us know that our young passionate team throughout the hotel, provided you with their warm hospitality. At the same time, we have taken good note of your constructive feedback on the air conditioning for our immediate action. Thank you once again and we are all looking forward to your next visit.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月5日的点评

酒店员工都非常乐于助人,然而,在早餐自助的时候,我错过了之前选择的更加美味的印尼菜。我喜欢多籽面包,因此在自助早餐中,最棒的部分就是上冷酸奶和印尼甜点了。

与 Accorhotels.com 合作收集的点评
感谢 LizSouw
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Bening Setara B,普尔曼雅加达酒店 的 Manager,回复了这篇点评2019年5月12日已回复
Google 翻译

Dear LSlamet,

Thank you for writing us about your 5 star experience at Pullman Jakarta Indonesia. It’s wonderful to read that you were very impressed with the consistent service extended by our young passionate team. We are certainly looking forward to welcoming you back so you can enjoy another great dining experience again, including your missed Indonesian live cooking station, which is one of the most loved culinary experiences by many other guests too. Thank you again and we look forward to your next visit.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月20日的点评 通过移动设备发表

我在这里住了三个晚上,房间是由高级房间升级到豪华房间的。这里的服务太棒了。卧室完美!酒店位置不仅方便搭乘公共交通工具,还方便去往印尼广场购物中心和大印尼百货。特别感谢米塔,杰利塔为庆祝我们的周年纪念日布置了我们的房间:)。我们真的很喜欢这里的装饰,十分清新,让我们感到很满意。

感谢 Fadhli B
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
Bening Setara B,普尔曼雅加达酒店 的 Manager,回复了这篇点评2019年4月23日已回复
Google 翻译

Dear Fadhli B,

It is fantastic to know that you were very satisfied with the complimentary room upgrade and that you enjoyed during your stay with us. It is truly heart-warming to learn that our team provided you with their top notch service, particularly our young passionate team; Mitha and Jelita. They are excited to learn that they have managed to create an unforgettable anniversary experience for you and really appreciated the amazing photos you shared. We are all looking forward to welcoming you back to our hotel very soon.

Best regards,

Bening Setara Bulan
Quality & Attitude Manager

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