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该点评由 英语 翻译而成。 查看原文
John O
澳大利亚悉尼
4.0 分,共 5 分2016年8月28日点评
与这家酒店合作收集的点评
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com查看原文
Manjindar KAscott Kuningan JakartaManager,回复了这篇点评
回复时间:2016年9月19日
Dear John O,
Thank you for sharing your feedback on your recent stay at Ascott Kuningan Jakarta My team and I are happy to hear your have stayed with us several times.
My apologies to hear you had minor issues in your apartment. We are always eager to improve our service quality and standards and we appreciate your comments and suggestions.
Separately, may I also welcome you to contact me directly so I may sign you up as a member. Once again. thank you for staying with us. We look forward to see you again.

Regards
Manjindar
此回复为企业代表所写的主观评论,并不代表 TripAdvisor LLC 的观点。
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月6日的点评

这里有五星级设施,雅加达的美景尽收眼底。非常安静,一切保持得很好。它连通着超高档商场乐天购物大道。入住和退房都很快。唯一的问题是电梯速度太慢,因为这个40层的大楼几乎住满了人,所以要做好心理准备。早餐很简单,咖啡机很差。

与这家酒店合作收集的点评
感谢 Faruk L
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Abdul Haris S,Ascott Kuningan Jakarta 的 Residence Manager,回复了这篇点评2019年8月8日已回复
Google 翻译

Dear Faruk L,

Thank you very much for your recent stay at Ascott Kuningan Jakarta and sharing your wonderful feedback to TripAdvisor community.

We are pleased to hear your satisfaction on our strategic location as well as the room condition, your review for our guest service team and recommendation is highly appreciated.

we would like to inform you that regarding the elevator issue actually we are currently still on going working with the elevator vendor to solve this issue and I personally following up the breakfast quality by having the discussion with the breakfast provider for the improvement.

Once again, thank you for your support from all of us at Ascott Kuningan Jakarta and we do look forward to welcoming you back on your next stay.

Thank you and Regards,

A. Haris Sumarwan
Act. Residence Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月30日的点评

如果我带孩子去出差,住在这里是最好的选择,因为这家酒店离购物中心很近,所以我不担心吃饭和娱乐的问题。总的来说,我很高兴我能再来这里度假

与这家酒店合作收集的点评
感谢 fonimeg
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
Abdul Haris S,Ascott Kuningan Jakarta 的 Residence Manager,回复了这篇点评2019年7月12日已回复
Google 翻译

Dear Fonimeg,

Thank you very much for your recent stay at Ascott Kuningan Jakarta and sharing your wonderful feedback to TripAdvisor community.

We are pleased to hear your satisfaction on our strategic location as well as friendliness of the staff, your review and recommendation is highly appreciated and we do look forward to welcoming you back on your next stay with your kids.

Once again, thank you for your support from all of us at Ascott Kuningan Jakarta,

Thank you and Regards,

A. Haris Sumarwan
Residence Manager

举报业主不当回复
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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月7日的点评

房间宽敞干净,地理位置优越,适合孩子们的泳池,但我们去的时候电视的线路出现了故障。门卡也有问题。食物也不太适合孩子。但是孩子们喜欢浴室和游泳池。

与这家酒店合作收集的点评
感谢 Relax40756256209
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ninarahayu20,Ascott Kuningan Jakarta 的 Manager,回复了这篇点评2019年5月11日已回复
Google 翻译

Dear Relax40756256209,

Thank you very much for your feedback towards us.

We do apologize for the bad experience when staying with us in Ascott Kuningan jakarta. It was unfortunate that our cable TV has some problem from the provider during your stay with us.

We have also taken note regarding of your feedback for your issue about the access card and the food selection. Please rest assured that your feedback would be forwarded to the respective department.

Lat, we would like to thank you again for staying with us and we hope to welcome you back in the future.


Best regards,

Albert Supandy

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2019年4月27日的点评 通过移动设备发表

我们想找一个可以让大家都能放松,让孩子们可以尽情玩耍的地方,住上个一晚。我们选择了这家酒店(Ascott Kuningan Jakarta),考虑到酒店的位置和周围附近的景点设施。我们住得很愉快……但我只想强调一下床铺,也许是时候该换床垫了,😊 让我们睡得不是很舒服。但是我们真的很喜欢这里的房间,从房间到卧室的景色。我们订的那套两居室的公寓真的很好,很宽敞。早餐很好,但没有特别丰富的选择。游泳池也不错。工作人员都很友好,乐于助人。你到雅加达时可以考虑在这个地方下榻。

感谢 trieh2015
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ninarahayu20,Ascott Kuningan Jakarta 的 Front Office Manager,回复了这篇点评2019年5月7日已回复
Google 翻译

Dear Trieh,

We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta, we look forward to welcoming you again.

Best regards,
Nina Rahayu

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年2月27日的点评

我们上周出差时在这住了几天,印象深刻。酒店的入住和退宿手续办理起来超级方便,我们的房间也很棒(见图)超级宽敞、住着很舒服、风景也好。早餐是自助餐有很多选择,为我们开启了美好的一天。如果你也来这座城市的话,超级推荐这家酒店。

感谢 nick_ng
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ninarahayu20,Ascott Kuningan Jakarta 的 Front Office Manager,回复了这篇点评2019年3月1日已回复
Google 翻译

Dear Nick_Ng

Warms greetings from Ascott Kuningan Jakarta!
Thank you for your review and generous rating for Ascott Kuningan Jakarta. We are pleased to learn that you have enjoyed your visit and we look forward to welcoming you back.

Best Regards,
Nina Rahayu

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月6日的点评

我对最近一次的入住很满意。请修一下1710号房间的空调,工程人员说,大部分楼层的10号房间都会出现类似的问题,因为它位于大楼的角落。

与这家酒店合作收集的点评
感谢 Wanderer06945854091
此点评为 Tripadvisor 会员所写的主观评论,并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语,源自www.tripadvisor.com 查看原文
ninarahayu20,Ascott Kuningan Jakarta 的 Front Office Manager,回复了这篇点评2019年1月7日已回复
Google 翻译

Dear Wanderer06945854091,

We were delighted to learn that you enjoyed your stay with us. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. At the same time, we have also noted your comments in regards to the breakfast and AC, and please rest assured that we will take immediate actions for our improvements; especially to the AC on the ending 10 series. We thank you for bringing this to our attention.

Once again, thank you for your valued patronage. From all of us at Ascott Kuningan Jakarta.
We look forward to welcoming you again.

Best Regards,
Nina Rahayu

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