Dear Ms. Belinda,

Thank you so much for your review and for choosing our hotel. We are glad, specially the staffs, that you enjoyed your stay as much we enjoyed catering to your needs.
We hope to welcome you and your friends back to the hotel in the near future.

Best regards,
Brian Albert Vigil

Dear Aheytravel,

Thank you for taking the time to review your stay with us.

We sincerely apologize for not meeting your expectations during your stay, however, we are confident that the photos published on the website are exactly the same as what you can find when you check in. It would be easy to justify this when you were able to took some photos for us to compare.

Regarding the activities, our hotel doesn't own or in-partnership with a tours activity and we don't offer tour packages, so what we can do is just assist our guests in booking their desired activities and/or giving options and recommendations and it's up to the guests if they will book or not, what happens beyond that is of guests responsibilities.
Your underrated experience with island hopping that ended 2 hours earlier was out of the hotel's control. The sea and weather conditions during that time might not given your boat permission to visit other islands that was supposed to be included in the package and we assumed that the situation has been explained to you by the boat captain and the least we can expect from you is to understand.

Thank you for considering to stay with us and we hope that despite of these shortcomings, you still had great memories of Boracay with you.

Best regards,
Brian Albert V.

Hello Ms. Juliet S,

It was a pleasure having you here at our humble inn!
Thank you for your kind words and wonderful feedback. We are glad that you have enjoyed your vacation even just for a couple of days and we will be thrilled to welcome you again next time!

Best regards,
Brian Albert V.