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附近酒店
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1 - 6 条点评,共 227 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

我和我伴侣很享受在Savoy Boracay酒店的住宿体验。这酒店看起来很清新,环境氛围非常舒适宜人。而且这酒店有个很棒的泳池和一个景色很美的私人海滩。这酒店的食物也很美味,尤其是牛排汉堡很棒。但我觉得我们在这酒店住宿的最大亮点就是酒店员工了,他们非常乐于助人和亲切友好,总是笑脸盈盈地,时常会到你跟前来询问有没有可以帮忙的地方。我尤其要表扬的是前台员工Robbie,他可真是个好人。他在我们入住期间一直在帮助我们,Savoy Boracay酒店给了我们非常难忘的住宿体验。

感谢 Myken0305
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
adiegallares,Savoy Hotel Boracay Newcoast 的 General Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear Myken0305,

Thank you very much for your excellent review on your "remarkable" stay here in Savoy Hotel Boracay!

We deeply appreciate your heartfelt feedback regarding the hotel, the facilities, the food most especially our managers and staff! I will be sharing with Robbie your warm words of appreciation. It is an honor for all of us to have taken great care of you!

We look forward to welcoming you again in your home here in the beautiful island of Boracay!

See you soon!

Sincerely,
Adie Gallares
Area General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评 通过移动设备发表

酒店很棒,所有的工作人员都很赞(尤其是Jess),服务和设施都很好,尤其是私人海滩超级迷人,有往返酒店的免费穿梭巴士。我真的非常享受我的本次住宿,这家酒店让我在长滩岛的体验更有趣了。

感谢 747dali
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
adiegallares,Savoy Hotel Boracay Newcoast 的 General Manager,回复了这篇点评回复时间:4周前
Google 翻译

Dear 747dali,

Thank you very much for your wonderful feedback regarding your "enjoyable" stay here in Savoy Hotel Boracay!

It is a joy to know that you loved the hotel, the facilities, the services and the staff! Your heartfelt words inspire us to color your experience all the more! I will be sharing with Jess your warm words appreciation.

We look forward to welcoming you again here in your home in the beautiful island of Boracay!

See you soon!

Sincerely,
Adie Gallares
Area General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月14日的点评

问候很好,早餐很棒,一切都很干净,每个员工对待我和妹妹都想对待公主一样,我喜欢这家酒店,因为这里让我感到舒适、放松,绝对安全,一切都很完美。推荐所有想要寻求奢华的人选择这里,感谢所有在这家酒店工作的人,感谢你们照顾我们,感谢经理组织了一切,我会再来,这真是一家很棒的酒店,我喜欢Savoy,非常感谢你。

感谢 Moonie24
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
adiegallares,Savoy Hotel Boracay Newcoast 的 General Manager,回复了这篇点评2019年4月14日已回复
Google 翻译

Dear Munirah,

Thank you very much for your fantastic feedback regarding your vacation here in Savoy Hotel Boracay!

I am delighted to know that you had a comfortable and relaxing stay with us! It is an honor for all of us to have colored your experience and to be referred to as "the Best Hotel in the Philippines!" Your warm and kind words inspire us to serve you, our dear guests, in the best possible way that we can!

We are looking forward to welcoming you again here in your home in the beautiful island of Boracay!

See you soon!

Sincerely,
Adie Gallares
Area General Manager

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2019年3月21日的点评 通过移动设备发表

不达四星酒店标准。只能说是一间新的高级宾馆。
我从两个不同的旅游网站订四晚房间。而分别都没有我的订房资料。相信是酒店问题而非旅游网站问题。
第一天到达Check in, 柜台说没有我的订房资料。要求重新发Hotel Voucher。
柜台小姐Check 了很久还未有资料。
于是我跟柜台小姐说我在旁边沙发坐着等。因转机,巴士,船,有点累。
等了很久,我回柜台发现她在帮另一位客人办理手续中。我问柜台小姐房间准备好未,她说我的手续已办理好⋯⋯
准备好为何不告知一声?让我一直在等。
进入房间后,发现电话坏的,门锁坏的,冷气坏的!
-门锁修理过三次,花了一个半小时。
-冷气发出严重嘈音,每天都请工程人员修理,只是是短暂改善,数小时后嘈音又发生。所以没有一晚睡得好。
每天都在浪费时间于修理。

房间内连最基本的盒装纸巾,棉花,棉花棒,浴帽都无提供。需要问柜台取。
酒店亦不太愿意提供。只提供一包棉花棒,内里只有两支棉花棒及两片棉花。

浴室空间小,门亦不能完全打开。进入浴室困难。洗手盆水压超弱。

跳制频密。两间房间同时用电便跳。

接驳车:完善
从饭店到D’Mall 需时半小时。
饭店到D’Mall 。一小时半一班。
9am -10:30
饭店到私人海滩来回可随时叫车。

早餐:食物质素/款式很一般。
服务态度很好。

感谢 ElsaPrincessMay
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为中文,源自www.tripadvisor.co.uk 查看原文
adiegallares,Savoy Hotel Boracay Newcoast 的 General Manager,回复了这篇点评2019年3月22日已回复
Google 翻译

Dear ElsaPrincessMay,

Thank you for your feedback regarding your stay here in Savoy Hotel Boracay!

Your positive and constructive comments are highly appreciated as these help us to provide you, our dear guests, with only the best. In the mean time, please allow me to clear out issues that you have raised:

(1) As a check in standard, we require at least a soft copy of your voucher / confirmation letter to ensure that your booking is quickly, efficiently and correctly handled while all your special requests well attended to.
(2) Security is our top priority which is why we invested on durable state-of-the-art locking mechanisms for the whole hotel.
(3) We have also invested on best-quality high pressure pumps to enable us to provide all rooms with ample supply of water 24/7.
(4) Complimentary shuttle service schedule list is provided upon check in for your guidance.
(5) All other requests, such as additional cottons or cotton buds, could easily be granted by our housekeeping staff at any time.

We look forward to welcoming you again here in your home in the beautiful island of Boracay!

See you soon!

Sincerely,
Adie Gallares
Area General Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年3月10日的点评 通过移动设备发表

我们跟萨沃伊和维姆沟通,想要一间能看到美景的房间,她把我们安排在一间可以看到海滩、游泳池和日出的地方!她还给了我最好的生日惊喜!另外,这里的食物也很美味!

感谢 trixieg0929
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.ph 查看原文
adiegallares,Savoy Hotel Boracay Newcoast 的 General Manager,回复了这篇点评2019年3月11日已回复
Google 翻译

Dear trixieg0929,

Thank you very much for your "amazing" review regarding on your stay here in Savoy Hotel Boracay!

It is a delight to know that you had a fun birthday celebration! It is an honor for all of us to have colored your experience.

We look forward to welcoming you again here in your home in the beautiful island of Boracay!

See you soon!

Sincerely,
Adie Gallares
Area General Manager

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