我在长滩岛度过了多么美好的时光啊！由于这是我第二次住在Henann Crystal Sands度假酒店，所以我对我所经历的并不感到意外。我喜欢到处逛逛，品尝他们提供的每一道菜，我喜欢和非常棒的人打交道，这里的员工们都非常乐于助人、友好。但我大部分时间都在享受海滩的景色，这里正如其名，这里就是水晶沙滩。这是一个理想的地方，你可以独自呆在那里，或与朋友和爱人一起来享受大自然的美丽，每天看日出日落。我期待着我一有时间就回来。更多
我在长滩岛度过了多么美好的时光啊！由于这是我第二次住在Henann Crystal Sands度假酒店，所以我对我所经历的并不感到意外。我喜欢到处逛逛，品尝他们提供的每一道菜，我喜欢和非常棒的人打交道，这里的员工们都非常乐于助人、友好。但我大部分时间都在享受海滩的景色，这里正如其名，这里就是水晶沙滩。这是一个理想的地方，你可以独自呆在那里，或与朋友和爱人一起来享受大自然的美丽，每天看日出日落。我期待着我一有时间就回来。更多显示较少
Dear Raph pillas,
Thank you for posting your lovely review on your stay with us. We are happy to know that Henann Crystal Sands Resort became your home in Boracay. For returning guest like yours, our team ensures that your comfort is our top priority. We are giving our best effort to provide no less from guest' expectations as much as we can. Thank you that you appreciate every effort of our hardworking staff and every bit of the services you had experienced. We hope to see you again on your next Boracay visit, with your families, friends and love ones.
Dear Lucho Ward,
We are so humbled reading your super pleasant review. We are delighted to know that you have noticed and appreciated every facet of the services we provided. Considering Henann Crystal Sands as a luxurious gem is a big thing for the entire team, something that we would look up to. This will definitely be shared to everyone for us to get more inspired and work harder. Thank you from the bottom of our hearts and we are very excited to welcome you back on your next Boracay vacation!
Thank you so much for your fabulous feedback. The entire team is delighted to read your wonderful comments. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Your kind words are highly appreciated and we all look forward to the pleasure of welcoming you back soon!
Thank you so much for sharing such a wonderful review of your stay with us. We are so delighted to read all your warm comments and we are very happy to know that you find your stay very comfortable through the excellent service the team has provided you. You compliments will surely be shared to everyone. Yes, indeed the resort is perfectly situated close to everything you need and the Sky Pool is undoubtedly the star of our resort. We would love to see you again and experience once more the best of Henann services and facilities we could offer.
Thank you for giving us a 5 star rating! We are so glad to know that you appreciate everything about our resort. The entire team is very happy to be a part of your memorable Boracay experience. It was indeed a pleasure serving you and we thank you for choosing Henann Crystal Sands Resort as your second home and we look forward to welcoming you back!
We appreciate the time you took to write your experience at our Sky Pool Bar and buffet restaurant.
Please accept our sincere apologies for the unacceptable behavior of our staff. Rest assured that this is not the kind of service we wish to provide to our valued guests as it certainly does not represent the resort’s standards and orientation. We want you to know that this will be brought to the attention of the concerned department head for thorough investigation and surely, an extensive disciplinary and corrective action will be undertaken.
We are very sorry that you had such unpleasant experience on your stay with us. Our team hopes to have the opportunity to be of better service and make it up to you on your next visit to Boracay."