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附近酒店
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1 - 6 条点评,共 322 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
3周前点评

这是我第二次入住Ascott Orchard,我喜欢和家人一起来这里。 我经常来新加坡,我认为像雅诗阁这样的服务式公寓值得一试,特别是当你和家人一起旅行时。 位置特别方便,靠近购物商场和火车站以及巴士站。 房间也很干净。我在这住了四晚,房间内所有的设施都非常实用。

与这家酒店合作收集的点评
感谢 Cindy N
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Cynthia L,Ascott Orchard Singapore 的 Guest Relations Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear Cindy N,

Greetings and welcome back! Your friendly team at Ascott Orchard Singapore sincerely thanks you for your continued support for our premier-luxe serviced residence. All of us are delighted your lovely family and you had another wholly enjoyable and comfortable stay with us. It is always so rewarding and inspiring whenever we welcome our residents back as it shows us our service, facilities and products have met your expectations. A

It definitely brings us much joy and inspiration to learn you are recommending our residence and we are truly thankful for your kindness. All of us sincerely hope Ascott Orchard will always be your only lodging choice when your travels bring you back to our garden city and that you will contact us if there is anything we may assist with your future stays. Thank you for giving us the great privilege and pleasure of hosting your lovely family and you again at our premier-luxe serviced residence and all of us genuinely look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support and trust.

Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月8日的点评

我们在这个酒店的体验很愉快。必须说,由于我们的房间没有在他们的正式入住时间前准备好,所以我们的入住过程并不那么顺利。然而,我们的客房清洁人员jenli很出色,她总是对我们的家人微笑,当她看到我们出去或回来会打招呼。前台登记员通常是一个一脸冷漠的年轻人。当客人登记入住时,他们不会对客人微笑,也不会说“欢迎光临”之类的话。然而,这个地方位置很好,还有一个出色的清洁女工!

与这家酒店合作收集的点评
感谢 Bing W
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Cynthia L,Ascott Orchard Singapore 的 Guest Relations Manager,回复了这篇点评2019年7月10日已回复
Google 翻译

Dear Bing W,

Greetings from Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for your valuable feedback on your stay experience with us. We are happy to learn your lovely family and you had an overall enjoyable and comfortable stay with us and found our location at the fringe of Singapore’s main shopping belt convenient and ideal for your holiday here.

We are truly thankful for your candid feedback on the service rendered by our Resident Service team and we are truly sorry for the disappointment caused to you by our team’s lackluster service attitude. Kindly allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us and that our team extends friendly, helpful and warm service to all our guests. Please be assured we shall be investigating into your feedback and shall be counselling our team members and remind them friendly and customer-focused service is quintessential in our industry and our residence.


Despite this slight detraction in your stay with us, we are very grateful and humbled by your gracious mention for our Housekeeping team member Jin Li’s work attitude and ethos. All of us are truly comforted to know Jin Li’s service compensated for the shortfalls in your stay and we assure you our management shall be thanking and commending jin Li for her excellent customer-focused service.

All of us at Ascott Orchard sincerely hope your lovely family and you will give us another chance to host you for a wholly enjoyable and comfortable stay when you are next in Singapore as we assure you we shall improve in all areas we lack. Thank you for giving us the great pleasure and privilege of hosting your family and you, and we earnestly hope to welcome you back. If there is anything we may assist with your future stays, please do not hesitate to contact us as we would be most happy to be of assistance to you. Thank you.

Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships






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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月19日的点评

我们被告知从我们预订的一室高级套房升级。升级到家具齐全的公寓。房间保养妥当。10分钟就办好了入住手续。礼宾部的工作人员很乐于助人,客房服务也做得很好。

与这家酒店合作收集的点评
感谢 NorthStar52352408286
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Cynthia L,Ascott Orchard Singapore 的 Guest Relations Manager,回复了这篇点评2019年6月21日已回复
Google 翻译

Dear NorthStar52352408286,

Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier serviced residence and for taking time to share your stay experience with us on Tripadvisor. All of us are delighted you had an enjoyable and comfortable stay with us and you have been impressed with the décor and ambience of our well-appointed 1-bedroom Premier Suite. We are indeed thrilled to learn our services, facilities and products have exceeded your expectations as such positive feedback inspires all of us to always strive to provide the highest level of service in our industry.

It has been our great privilege and pleasure to have been of service to you. All of us earnestly look forward to welcoming your lovely family and you back for more enjoyable and comfortable stays with us. We are at your service. Thank you for your valued support.

Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships


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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月31日的点评

公司为我在这提供了一段45天的临时生活。没想到这里是如此高品质的服务式公寓。 酒店内饰、家具都非常好。工作人员很友好,特别感谢房务员Jin Li。酒店地理位置优越,步行几分钟可到达乌节购物区,在那几乎可以买到任何你想要的东西,食品、奢侈品、电器等等。

与这家酒店合作收集的点评
感谢 Inspire33595489464
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Cynthia L,Ascott Orchard Singapore 的 Guest Relations Manager,回复了这篇点评2019年6月2日已回复
Google 翻译

Dear Inspire33595489464,

Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence as your home away from home during your 45 days’ temporary relocation to Singapore. All of us are delighted you had an enjoyable and comfortable stay with us and you have been impressed with the décor and ambience of our well-appointed Suite. It definitely brings us much joy and inspiration to learn you have been highly impressed with our service, especially from our Housekeeping team member Jin Li and we assure you our management shall be thanking and commending Jin Li for her excellent customer-focused service and for contributing to the success of your stay with us. All of us are indeed heartened to learn you found our strategic location with its close proximity to many shops, eateries and 2 MRT stations within walking distance convenient.

With your recent stay with us, all of us sincerely hope Ascott Orchard will now be your choice lodging whenever your travels bring you back to our garden-city and you will contact us if there is anything we may assist you with. Thank you for giving us the great privilege and pleasure of hosting you at Ascott Orchard and we truly look forward to welcoming you back and be of service to you again. Thank you for your valued support.

Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月11日的点评 通过移动设备发表

我们和我们的8个男孩和1个女孩住在一间豪华卧室里。我们在这里过得很愉快。房间很大,很舒服,很干净,还有一个设备齐全的厨房。到乌节路很方便,因为它和百丽宫有一座桥连接。我们也可以走另一边到313索美塞。酒店工作人员很好。我们一定会推荐朋友/家人住在这里,如果我们来新加坡,我们还会继续住在这里

感谢 d2m0m
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Cynthia L,Ascott Orchard Singapore 的 Guest Relations Manager,回复了这篇点评2019年5月13日已回复
Google 翻译

Dear d2m0mm,

Greetings from your friendly team at Ascott Orchard Singapore! Thank you for choosing our premier-luxe serviced residence and for letting us know you had a wonderful stay with us. All of us are delighted your lovely family and you had an enjoyable and comfortable stay with us and our spacious and fully-equipped apartment was perfect for your family’s stay comfort and requirements. We sincerely thank you for highlighting how strategically located our flagship serviced residence is and we are glad you have found our location in the tranquil section of Singapore’s main shopping belt ideal for your holiday. Our location is definitely one of the things we are very proud of as it provides our residents with easy accessibility to many shops and eateries along Singapore’s main shopping belt.

It definitely brings us much joy and inspiration to learn you shall be recommending our residence and we are truly thankful for your kindness. We sincerely thank you for letting us know you shall be returning to stay with us again and we hope you will now make our residence your choice lodging whenever your travels bring you back to our garden-city, and that you will let us know if there is anything we may assist your lovely family and you with your future stays at Ascott Orchard. It has truly been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming your lovely family and you back for more enjoyable and comfortable stays. We are at your service. Thank you for your valued support and trust.

Kind regards,
Cynthia Lim,
Manager, Social Media and Partnerships

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