453
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William
2022年3月9日点评
入住日期：2022年3月旅行类型：独自旅行
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。
Hilton Garden Inn Singapore Serangoon，Hilton Garden Inn Singapore Serangoon 的 Sales，回复了这篇点评
回复时间：2022年3月17日
Dear Souto_113,
Thank you so much for your great comments. We are very happy to see that we met your expectations, and hopefully we will be welcoming you back in the future.
Kind regards,
Eva Moral
General Manager
Thank you so much for your great comments. We are very happy to see that we met your expectations, and hopefully we will be welcoming you back in the future.
Kind regards,
Eva Moral
General Manager
此回复为企业代表所写的主观评论，并不代表 TripAdvisor LLC 的观点。
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1 - 6 条点评，共 1,272 条
StoneL46
台湾Tucheng
102412
希尔顿花园一切都像SOP一样的制式,仿佛面对一群机器人,没有微笑与温度
硬体上就跟所有的希尔顿花园一般,但服务上,就是有问有答,没问也不会提醒
八楼的泳池畔旁有自助洗衣,晚上十一点多我要去拿衣服
泳池的门就被锁起来了,刷卡也没用,是管制吗?没看到有告示阿,
前一晚十一点多我还来泳池这闲逛拍照耶
跟柜台求援,也是冷冰冰的叫我去泳池门前等,会派人来开门,
来了一位印度先生一脸严肃的开启了刷卡机功能,让我能刷卡开门去拿衣服
为了管制门才装刷卡机,结果还管制刷卡机.这很奇怪
隔日要退房时拉着行李箱关上房门,在走道遇到一位打扫的女士,
看着我用华文说了一句"先生早上好"这是我在这间酒店感到最温暖的问侯
为此我把评等"一般"调高为"好".感谢那位女士的问候
询问关于 Hilton Garden Inn Singapore Serangoon 的问题
感谢 StoneL46
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文，源自www.tripadvisor.com.tw 查看原文
EvaM5026，Hilton Garden Inn Singapore Serangoon 的 General Manager，回复了这篇点评2019年12月17日已回复
Dear StoneL46,
Thank you very much for sharing your honest and valuable feedback with us. It is disappointing to learn that we failed to offer the Brighthearted hospitality we are known for. Kindly accept my apologies on behalf of the team.
Regarding the self-service laundry, it is available 24 hours, however, between 11pm and 6am, due to safety reasons to control the access to the swimming pool, the door needs to be opened by our Security team. This information is provided in the welcome letter in every room. I understand this is not ideal, but unfortunately due to the layout of the hotel, this is the most convenient way to provide the service, without jeopardizing the safety of our guests. I am sure you will understand.
I hope you will give us another chance to change the poor impression you are now under, and we look forward to welcoming you back in the future.
Kind regards,
Eva Moral
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
107andrec
21066
通过移动设备发表 
在小印度区里的饭店，虽然硬体设备很新，也很舒服干净，但是cp值不算高，服务人员专业热情，在小印度区里有点吵杂。
询问关于 Hilton Garden Inn Singapore Serangoon 的问题
感谢 107andrec
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为中文，源自www.tripadvisor.com.tw 查看原文
EvaM5026，Hilton Garden Inn Singapore Serangoon 的 General Manager，回复了这篇点评2019年10月30日已回复
Dear 107andrec,
We truly appreciate you took the time to share your comments about the hotel, and we are glad to know that you enjoyed your stay.
We hope to see your returning very soon.
Kind regards,
Eva Moral
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。
点评翻译： 此点评由Tripadvisor全球志愿者翻译而来，查看 原始英语点评
sofishutup
23273
通过移动设备发表 
我在希尔顿花园酒店住了一晚。这个位置非常适合享受印度风情和美味的印度食物。这个房间很贵，很漂亮，即使一切看起来都很小，住一晚上足够了。早餐有很多种类，真的很好。前台工作人员非常热情。健身房很不错。游泳池有点小，但就在这里。WiFi真的很快。对我来说，最好的部分绝对是地理位置。我会推荐。
询问关于 Hilton Garden Inn Singapore Serangoon 的问题
感谢 sofishutup
此点评为 Tripadvisor 会员所写的主观评论，并不代表 Tripadvisor LLC 的观点。 Tripadvisor 对点评进行检查。原文语言为英语，源自www.tripadvisor.com 查看原文
EvaM5026，Hilton Garden Inn Singapore Serangoon 的 General Manager，回复了这篇点评2019年10月24日已回复
Dear sofishutup,
We are so glad that you enjoyed throughout...from location to comfort of the room, breakfast and the service provided by the team.
We look forward to welcoming you back!
Kind regards,
Eva Moral
General Manager
此回复为业主反馈，并不代表TripAdvisor以及其合作方的意见。