We are so glad you have been choosing to stay with us. We do appreciate your kind comments and we will certainly convey our thanks to Joseph(Hotel Manager) and Edylnn(Senior Front Office). Thank you!
Thank you for taking the time to provide your valuable feedback. We appreciate you sharing your accommodation experience with us and we regret for the inconvenience caused. We have shared your comments with our team, who will look into the above-mentioned areas which you have highlighted.
We would like to extend our utmost sincere apologies for the frustration that this issue has caused. We believe in creating a positive and memorable hotel experience for all our guests and are very sorry to hear of your less-than-satisfactory experience.