Booking.comBooking.com
RitzCarlton.com
Booking.com
Booking.com
Booking.com
Booking.com
Booking.com
Booking.com
Booking.com
实在难于想象这是五星级酒店，金沙远近闻名，新加坡的最佳地标，打开水壶里面有头发，杯子里面的汤匙是脏的，房间有灰尘，窗帘挂钩掉下来了所以导致窗帘只能关一边，非常糟糕的体验，电梯那边有两个酒店的存储室每天早上8点多你就可以听到“砰砰砰”开门关门的声音非常吵相比上一次这次体验非常糟糕！
Dear warrickz,
Thank you for taking the time to share your feedback here.
I regret to learn about your recent experience at Marina Bay Sands and I would like to request for more information from you. I have sent you a private message and I hope to hear from you soon.
Thank you.
Yours sincerely,
Shawn Ng
Executive Director of Hotel Operations
我在网上预约了一天的宾馆，在4月24号到25号，我没有办理入住登记，但是在4月29 号钱从我卡里走了扣，而且没有给我打电话，也没有通知给我，你们这样做是不是太过分了，如果你提前讲需要取消的话，我很早就取消了，我不相信你们这么一个大的宾馆，还需要这样做才能赚到钱吗? 我希望你们能赔我钱给我一个交代，我没有入住也没有任何通知直接把钱拿过去，跟强盗有什么区别。我现在人在新加坡，我现在对你们真的是形象大打折扣.
Dear GUANGOON,
Thank you for taking the time to share your feedback here.
I regret to learn about your recent experience at Marina Bay Sands and I would like to request for more information from you. I have sent you a private message and I hope to hear from you soon.
Thank you.
Yours sincerely,
Pek Chin Siong
Vice President of Hotel Operations
