5分 今天为老婆过生日,选择这家餐厅,没有想到食物很惊艳,非常满意,非常好的环境,非常好的服务,非常喜欢!以后应该会经常来!谢谢!更多
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5分 今天为老婆过生日,选择这家餐厅,没有想到食物很惊艳,非常满意,非常好的环境,非常好的服务,非常喜欢!以后应该会经常来!谢谢!更多
显示较少Dear Mobile09208024009,
Belated Happy Birthday to your Wife, and thank you for choosing The Fullerton Bay Hotel for such a memorable celebration!
We are delighted to receive your kind endorsement and we look forward to welcoming you and your wife back soon.
Yours sincerely,
Gino Tan
Country General Manager
将近晚上11点到饭店,大门无行李员。入住6楼却可以听见隔壁酒吧跟走廊的声音,隔音不是很好。服务人员训练不足,无法正确满足客人需求。跟饭店反应,给的回应感觉就是老牌饭店,不太需要建议。房间装潢很老派。
Dear Katelu0726,
Thank you for the preference and for reviewing your visit.
We appreciate your endorsement and feedback, as it helps us to focus on what is important to all our guests and please accept my sincere apologies for the inconveniences caused.
We are looking forward to the opportunity of welcoming you back to The Fullerton Bay Hotel Singapore.
Yours sincerely,
Cavaliere Giovanni Viterale
General Manager
我随口一句老婆生日、Alan Lee 即送上生日蛋糕、点上蜡烛、唱上生日歌、并奉上特掣奶茶雪糕、这种窝心的、贴心的服务、令我们宾至如归、他的笑容、谈吐令我们感觉很亲切、使到整晚用饍留下深刻美满的印象!❤❤❤
Dear AllanL1484,
Belated Happy Birthday to your Wife, and thank you for sharing your experience.
Please rest assured that your kind words were conveyed to the team, with a special mention to Alan Lee.
We look forward to the opportunity of welcoming you back soon.
Yours sincerely,
Cavaliere Giovanni Viterale
General Manager
我和老婆去了好多次Lantern好多次, Germalaine的服务团队从来没有让我们失望过。他们的总是面带微笑悉心服务。他们给了我一个生日惊喜,让我这一天度过的非常快乐。感谢你们。
Dear M1837IFcharlesc,
Happy Belated Birthday!
My team and I are delighted to receive your kind review and we thank you for the preference in celebrating such a special occasion at The Lantern.
Please rest assured that your kind words were gladly conveyed to Germalaine.
We look forward to welcoming you back for another enjoyable dining experience.
Yours sincerely,
Cavaliere Giovanni Viterale
General Manager
我们带着孩子一起去吃晚餐庆祝我棋子的生日。菜很好吃,价格也很合理。库马尔为我们提供了优质的服务,他们很以客户为中心。库马尔很棒,应该加薪。
Dear alvingws,
Belated Happy Birthday to your Wife!
We are delighted to receive your review, and please rest assured that your kind words were gladly conveyed to Kumar.
We look forward to welcoming you and your family back for another enjoying dining experience at The Fullerton Bay Hotel.
Yours sincerely,
Cavaliere Giovanni Viterale
General Manager