饭店设备有些老旧,房间是地毯的,基于卫生因素,个人比较喜欢木楼地板,房间内建议摆设迎宾水果,建议马桶可以改装如Toto的免治马桶,在热带地区有其必要性,也会让客人有更好的入住体验。
不过地点便利,在一个购物中心里面,地铁站旁,购物饮食交通都便利。
泳池是在八楼中庭,是圆形的不是标准长方形,饮品价格过高。
因为疫情关系,早餐无法自行取用,得透过手机点餐,选择不多,再住一个星期后已经不知该选哪个早餐了。
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饭店设备有些老旧,房间是地毯的,基于卫生因素,个人比较喜欢木楼地板,房间内建议摆设迎宾水果,建议马桶可以改装如Toto的免治马桶,在热带地区有其必要性,也会让客人有更好的入住体验。
不过地点便利,在一个购物中心里面,地铁站旁,购物饮食交通都便利。
泳池是在八楼中庭,是圆形的不是标准长方形,饮品价格过高。
因为疫情关系,早餐无法自行取用,得透过手机点餐,选择不多,再住一个星期后已经不知该选哪个早餐了。
各方面服务都很到位,早餐丰盛,各种选择,分区供应,细致,在五星级酒店里,这里的早餐是比较上乘的。门口帮忙叫车的礼宾部服务生,服务也非常好
Thank you for choosing Fairmont Singapore.
We are always happy to learn that our colleagues were able to make our guest stay a memorable one by providing great service, and we are glad that they did just that.
Thank you for taking the time to share this with us as it is a great encouragement to the teams that their hard work has not gone unnoticed.
We look forward to welcoming you back.
Warm regards,
Robert Strasser
Hotel Manager
和家人一起旅行,2个房间入住2晚,房间设施和员工都很棒,非常好的体验!唯一的小遗憾是房间的饮水器有点漏水。9/10!
Thank you for choosing Fairmont Singapore.
It is wonderful that you had a great stay with us. Please accept our sincere apologies for the inconvenienced caused by the water filter. We have shared this with our engineering teams to look into reducing the noise from this.
Thank you once again for sharing this with us and we look forward to welcoming you back.
Warm regards,
Robert Strasser
Hotel Manager
位置好服务也不错
但是饮水机的噪音太大了 凌晨和清晨都会响起
非常不理解为什么会用这样的设备
north的房间很旧 south比较好
Thank you for staying with us at Fairmont Singapore.
We are glad that you had an overall good stay with us. As we strive to continually improve, we have shared your feedback with the teams for their improvement.
We look forward to welcoming you back.
Warm regards,
Robert Strasser
Hotel Manager
位置好,入住办理会有很好的咨询服务。房间设施略微陈旧了一些,但比较干净。早餐比较贵,和所提供的内容有点不匹配,所以性价比不高。
因为国内疫情发展迅速,担心无法回家,所以取消了酒店房间的预定,酒店竟然不退7000多元房款,太过分了!发国难财!!!
Thank you for choosing Fairmont Singapore and for your feedback.
We are truly sorry to hear about the situation back home and we will like to assist you in any way. Please do contact the hotel directly and we will do our best to help.
Warm regards,
Jacqueline Poey
Hotel Manager