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位置好，入住办理会有很好的咨询服务。房间设施略微陈旧了一些，但比较干净。早餐比较贵，和所提供的内容有点不匹配，所以性价比不高。
因为国内疫情发展迅速，担心无法回家，所以取消了酒店房间的预定，酒店竟然不退7000多元房款，太过分了！发国难财！！！
Thank you for choosing Fairmont Singapore and for your feedback.
We are truly sorry to hear about the situation back home and we will like to assist you in any way. Please do contact the hotel directly and we will do our best to help.
Warm regards,
Jacqueline Poey
Hotel Manager
工作人员很友好和善。然而，在我退房后我确认了我出示的Master卡的付款。接着一周以后，我用来预留房间的Visa卡又被扣款了。所以你必须保存至少一至两个周期的信用卡对账单（账单周期）。在回来之后因此事而受到打扰我感到非常烦恼，且对处理两次收费事宜感到非常疲惫。所有在新加坡的美好记忆将会被新加坡费尔蒙特酒店导致的这件事所抵消。
Dear natsuyoham,
Thank you for staying with us at the Fairmont Singapore!
We are heartened you appreciated our team's warm hospitality during your time with us!
We have checked on your feedback and I understand one of my team members has already responded to you directly to clarify that one of the amounts was the pre-authorisation deposit which will be credited back to you through the respective merchant banks upon your check-out. We seek your kind patience as the banks may take some working days to process through the amount, depending on each country's banking regulations.
We thank you again for your patronage and look forward to welcoming you again when you next visit Singapore.
Warm regards,
Jacqueline Poey
Hotel Manager
