We are thrilled to hear that you enjoyed the beautiful views from your room, overlooking landmarks such as the bridges, Merlion, and Marina Bay Sands. It's great to know that you appreciated the night scenery and found the breakfast enjoyable. We are also pleased that your room was cleaned to your satisfaction daily and that you liked the high-quality toiletries provided.
We apologize for any inconvenience caused by the air conditioning not meeting your expectations. Your feedback is important to us, and we will look into improving this aspect for a more comfortable stay in the future.
Additionally, we appreciate your comments about the language proficiency of some of our staff members. We will address this to ensure all guests receive excellent service.
We look forward to welcoming you back and providing you with another enjoyable stay at Fairmont Singapore.