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1 - 6 条点评,共 4,397 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年8月29日的点评

酒店距离几个著名的景点很近,酒店旁边有不少美食街。面条很美味。距离高速公路也很近,所以从机场过来非常方便。早餐的种类不算丰富,但味道还不错。

与这家酒店合作收集的点评
感谢 ATK911
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
chs-response,新加坡凯煌大酒店 的 General Manager,回复了这篇点评2019年9月2日已回复
Google 翻译

Dear ATK911,

Thank you for sharing your delightful experience on Trip Advisor!

It is our pleasure to know that you had a great recent stay and enjoyed in particular our prime location on Orchard Road that is close to many famous landmarks and shopping malls. Your comments on our breakfast offerings have been brought up with our culinary team for review and it is our pleasure to share that guests are also offered a choice to enjoy delectable food offerings from our ala carte menu which has a variety of selections to choose from. We hope you had a fruitful business trip and look forward to hosting you again at our hotel.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.

Once again, thank you for your compliments and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

举报业主不当回复
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月21日的点评

我在619号房间住了5晚。有一天早上7点,隔壁房间的打扫的声音吵醒了我。我认为房间的清洁时间不应该从早上7点开始,最早应该从早上9点开始。

与这家酒店合作收集的点评
感谢 jirog2016
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
chs-response,新加坡凯煌大酒店 的 General Manager,回复了这篇点评2019年7月22日已回复
Google 翻译

Dear Jirog2016

Thank you for taking the time to write us a review on Trip Advisor.

We note your feedback on the timing of rooms cleaning and seek your kind understanding that our housekeeping hosts do have to start cleaning the rooms early as the hotel often runs high occupancy this time of the year. We do have to make clean rooms available for early check-in guests flying into Singapore on certain international flights. Nevertheless, we do hope that you enjoyed your stay at our hotel.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.

Once again, thank you for your feedback. We certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年6月23日的点评

前台经理Jasmine举止特别粗鲁无礼。酒店大堂前台员工Jasmine在处理一个小问题时特别粗鲁,她的粗鲁举止导致我女儿受惊,让她在酒店大厅崩溃痛哭。请酒店为Jasmine提供培训,让她保持礼貌、举止得体。我的建议就是(在这住宿时)远离Jasmine,因为她会精神折磨你。此外,我们一家四口多年来一直是酒店的忠实顾客,以后我们再也不会入住了。

感谢 DKhan1
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.sg 查看原文
chs-response,新加坡凯煌大酒店 的 General Manager,回复了这篇点评2019年6月27日已回复
Google 翻译

Dear Khan Doe,

We appreciate you taking the time to call the hotel from Bangladesh to highlight your concerns regarding the negative experience your daughter had during her stay at our hotel. We have responded to the previous review written by your daughter regarding this matter and have since escalated this matter to our management for review.

Should you wish to return to our hotel in the near future for a renewed stay and experience, you can consider to book directly on the hotel website for exclusive benefits.

Once again, thank you for your feedback and once again we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月30日的点评

面巾比较旧,(服务员)第二天忘记提供饮用水。酒店优质,位置优越,入住体验愉快,离购物中心和美食城很近。感谢地铁和公交系统,(从这里)到各个地方都很方便。

与这家酒店合作收集的点评
感谢 Passport50629133893
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
chs-response,新加坡凯煌大酒店 的 General Manager,回复了这篇点评2019年6月2日已回复
Google 翻译

Dear Passport50629133893,

Thank you for taking the time to write us a delightful review on Trip Advisor.

Your feedback is essential in helping us improve our services as we continually strive to create seamless and positive experiences for our guests. Please be assured that your concerns with regard to the efficiency of our housekeeping department, especially the replenishment of bottled water and quality of face towels, have been shared with the department head for review. Where necessary, training will definitely be provided so that the team can further improve their service quality. Nevertheless, we are definitely glad to hear that you enjoyed your recent stay, and sincerely appreciate your kind words about our prime location on Orchard Road with easy access to public transportation and a myriad of shopping and dining establishments.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.

Once again, thank you for your honest review. We certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月18日的点评 通过移动设备发表

我和朋友们入住了3个分开的房间。所有的房间都很大,而且床也很舒服。我们住在4楼,有一个小型户外区域,有椅子桌子,而且直通大型游泳池。早餐很不错,有很多不错的菜品可供选择,气氛也很棒。最棒的是这里的位置和工作人员。酒店外面就有公交车站,可以乘坐公交去我们想去的各个地方。火车站距离酒店也很近,而且附近还有很多商店。我们发现前台的Diane人很不错。她能够告诉我们应该乘坐哪个公交或火车,甚至还为我们换了零钱,可以乘坐公交使用。很有帮助,这使得我们在新加坡的旅行很愉快。绝对会再来这里入住的。

感谢 exhausted10
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com.au 查看原文
chs-response,新加坡凯煌大酒店 的 General Manager,回复了这篇点评2019年5月21日已回复
Google 翻译

Dear exhausted10,

Thank you for your lovely review on Trip Advisor.

We are certainly thrilled to hear that you had a fantastic recent stay with us, enjoying our spacious comfortable rooms and delectable breakfast offerings. It was definitely our pleasure to extend our warm hospitality to you, ensuring that you and your friends had a delightful stay. We are glad you liked especially our prime location on Orchard Road with easy access to public transportation and many of Singapore’s famous attractions; hope you had a great time exploring our beautiful city.

Do LIKE us on Facebook, or follow us on Twitter and Instagram @Concordehotelsg, as we use these channels to update our guests with news and upcoming promotions.

You may also wish to book directly on the hotel website the next time you visit Singapore for exclusive benefits.

Once again, thank you for your kind words and we certainly look forward to welcoming you back to Concorde Hotel Singapore in the near future.

Always at your service
Karl L Muir
General Manager
Concorde Hotel Singapore

举报业主不当回复
此回复为业主反馈,并不代表TripAdvisor以及其合作方的意见。
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