地点方便购物这是一间比较老旧的酒店。但是房间最近做了翻新,所以还好。吃早餐的地方很挤拥,而且要排队。餐厅楼底比较矮,不是吃得很舒服。早餐食物的种类还可以接受。更多
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地点方便购物这是一间比较老旧的酒店。但是房间最近做了翻新,所以还好。吃早餐的地方很挤拥,而且要排队。餐厅楼底比较矮,不是吃得很舒服。早餐食物的种类还可以接受。更多
显示较少Dear Olivia9Olivia,
Thank you so much for taking the time to review your stay at the Orchard Hotel Singapore. We are delighted that you had liked our location as well as the services.
Please be assured that we are monitoring and working to improve the breakfast queue at the The Orchard Cafe.
Meanwhile, we will hope for more opportunities to welcome you again in the near future.
Best Regards,
Director of Rooms
Quam Kponton
这是一间比较老旧的酒店。但是房间最近做了翻新,所以还好。吃早餐的地方很挤拥,而且要排队。餐厅楼底比较矮, 不是吃得很舒服。早餐食物的种类还可以接受。在乌节路的 末端,购物也算方便,可以步行到很多商场食店。
Dear prettygirl1,
Thank you for your review rating for the Orchard Hotel Singapore. We are delighted that you had enjoyed our location, vicinity and facilities. And, you had enjoyed the selection on the breakfast buffet.
We are sorry for the queue during the breakfast service. Please be assured that we are monitoring and reviewing our processes to offer our guests a more comfortable dining experience. In the meanwhile, we look forward to more opportunities to welcome you again, when your travels bring you to Singapore.
Warm Regards
Jean-Philippe Jacopin
General Manager
坐落在繁忙的乌节路的一端,乌节酒店最近经历了一次重大的翻新,现在看起来很现代化很新。步入大堂,迎接你的是标志性的钟楼。我们最喜欢的是大厅里的两个自动客房服务助理。它们是机器人,为客人提供客房设施。这是酒店的一大创举。宴会厅是最大的无柱宴会厅之一,他们已经淘汰了几乎每家酒店都使用的那些旧宴会椅。在乌节路附近,这里的地点是最棒的,就在零售核心区域。两公里之外就是联合国教科文组织世界遗产新加坡植物园,也非常值得一去。
Dear dynamic14,
Thank you for your excellent review rating, following your recent stay at the Orchard Hotel Singapore. We are delighted that you had enjoyed our location and facilities.
It will be our pleasure to look forward to more opportunities to welcome you again, when your travels bring you to Singapore.
Warm Regards
Jean-Philippe Jacopin
General Manager
如果你们是一家人第一次来新加坡渡假的话,这家酒店是一个非常好的选择。论地点,机场有车可选择直接到达,门口巴士站及附近的地铁站可轻松到达所有著名景点,太晚要坐的士回酒店时一提到名字就能带到你回去($11星币左右由摩天轮出发)。
环境优美,整洁美观,不单有舒适的游泳池、标准的健身室,酒店餐厅更加是用餐和作为聚餐的最佳选择。酒店服务员非常优秀,服务专业用心,更为我小朋友送上贴心的生日惊喜。最后,我认为乌节大酒店值得大家考作为新加坡旅游的第一间酒店
Dear Kenkube,
Thank you very much for your fantastic review for the Orchard Hotel Singapore. We are incredibly delighted that you had enjoyed our location, recently enhanced facilities and rooms, as well as the F&B outlets. Your compliment for the staff is much appreciated.
We will certainly look forward to welcome you again, when your travels bring you to Singapore.
Warm Regards
Jean-Philippe Jacopin
General Manager
在新加坡旅行期间,我在这个大酒店住得开心极了,但以后我再也不来住了!因为酒店有一位接待员的表现太糟糕了,给我留下了很坏的印象。这位接待员叫阿法赫。在为我办理登机手续的时候,她足足花了30分钟,最终还把事情办砸了。为了解决碰到的问题,我要求她联系航空公司。结果她一口拒绝,直截了当地对我说,她无法提供任何帮助。最终,她只是给航空公司发了一封邮件,让他们直接打电话到我的房间,同我沟通。这下我终于明白她的目的所在了,她是为了收取我额外的通话费。之后,我又向她询问酒店是否有体重秤。我话未说完,就被她打断了,她说“我们没有体重秤,我们无法提供任何帮助!!!”这些虽然都是小事情,但完全破坏了我对这家酒店的总体印象,所以我以后再也不会到这家酒店居住了!
Dear 413abdulrahmana,
Thank you very much for taking the time to review the Orchard Hotel Singapore. Whilst we are pleased to hear that, on the overall you had enjoyed your stay, we are concerned to read of your disappointing interaction with one of our receptionists. Please be assured that this does not reflect on our usual standard. The staff concerned has been counselled and will attend a refresher training.
We are truly sorry for this incident and hope it will not preclude your future support. And, we ask for indulgence in another opportunity to restore your faith in us, when your travels bring you to Singapore again.
Warm Regards
Jean-Philippe Jacopin
General Manager
我真的非常喜欢在这里的住宿。绝对物有所值而且非常漂亮。位于新加坡优美的区域内。与购物中心相连,购物十分方便。Orchard咖啡厅的食物真的非常美味。
Dear Cruiser39088634736,
Your excellent review rating for the Orchard Hotel Singapore is very much appreciated. We are delighted that you had enjoyed our location, facilities and services.
It will be our pleasure to look forward to welcome you again, in not too distant future.
Warm Regards
Jean-Philippe Jacopin
General Manager