Giovanni Viterale，新加坡浮尔顿酒店 的 General Manager，回复了这篇点评
回复时间：2021年7月25日
Dear CareyS139,
We appreciate your valuable feedback, which helps us to focus on what is important to our guests. It is disappointing and concerning to know about your experiences.
Please accept my sincere apologies for the inconveniences caused and rest assured that additional training has been conducted to the respective teams.
We look forward to the opportunity of being at your service in the near future!
Yours sincerely, Cavaliere Giovanni Viterale General Manager
Gino Tan，新加坡浮尔顿酒店 的 General Manager，回复了这篇点评2025年2月3日已回复
Dear shunkunx2025,
Thank you for your wonderful feedback! We are delighted to hear that you had such a memorable experience at The Fullerton Hotel.
We are glad you enjoyed our prime location, just steps away from the iconic Merlion and the Art Exhibition Center. It’s great to know that our team in the Lobby and Executive Lounge made a positive impression with their warm and attentive service. We are also glad to hear you enjoyed our food offerings!
We hope to welcome you back on your next visit to Singapore!
The Fullerton Hotel是我目前住過最棒的飯店！床鋪非常的舒適，游池的View也是100/100；服務更是沒話說，櫃枱的Ms.Li及糕點櫃枱的服務小姐很貼心幫我處理好dining credit的問題。 concierge的先生幫我請人拿來冰塊也是非常棒，如果有機會再次造訪新加坡，這是我會再光顧的一間好飯店。
Gino Tan，新加坡浮尔顿酒店 的 General Manager，回复了这篇点评2022年6月22日已回复
Dear 0803lina
Thank you for having shared your personal memorable experiences with us and making The Fullerton Hotel Singapore your preferred choice for your staycation.
We are delighted to receive your feedback and truly appreciate your kind compliments on our hotel facilities. It is always very encouraging to receive comments such as yours and we hope to have the pleasure of welcoming you back on your next visit.
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