酒店位于巿中心乌节路旁,信步可达各大商场。嘉宾轩的早餐和下午茶尚算丰富,职员待人有礼。但在离店时,会员柜位没有人当值,要和其他客一起排队,是为美中不足。更多
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酒店位于巿中心乌节路旁,信步可达各大商场。嘉宾轩的早餐和下午茶尚算丰富,职员待人有礼。但在离店时,会员柜位没有人当值,要和其他客一起排队,是为美中不足。更多
显示较少Dear Simon H,
Thank you for reviewing your recent stay at Grand Hyatt Singapore, we always appreciate hearing back from our guests.
We regret to hear that your check-out experience has fallen below your expectations. Please be assured that we have shared and discussed your feedback with my team members so that the appropriate corrective measures may be taken.
Thank you once again for your review and we look forward to welcoming you back in the near future.
Best regards,
The Grand Hyatt Singapore Management Team
优点:服务很棒(登记入住后给了我一张个人的手写纸条);漂亮的浴室设计很考究(比如使用很方便的吹风机);叫做Bricks的酒店酒吧很棒,对商务旅客来说很方便(免费入场,不需要像酒店客人一样排队);靠近地铁站,靠近乌节路购物街;健身房很棒,不需要购买水疗套餐就可以使用很好的按摩浴缸和桑拿浴室;泳池边的室外区域很棒。缺点:淋浴的水温不稳定,很烦人;客房服务的早餐选项里没有健康的食物;自助早餐的某些工作人员不是很有风度或效率(做早餐鸡蛋的厨师服务不是很有效率,等等)。总体上尤其是对商务旅客来说是很棒的酒店。
Dear SmartTravellerAsia,
Thank you for highlighting this to us, and we are sorry to hear about your unpleasant experience. We would like to assure you that the team has been informed and will be looking into this matter
We sincerely look forward to the opportunity to serve you better in the near future.
Warmest Regards
Grand Hyatt Singapore Management Team
房间和设施都不错,但算不上超级好,可以听到来自其他房间和走廊的噪音。 这里有一处室内瀑布,这真是令人惊叹。还有很多餐馆可供选择。酒店位置很棒。办理入住时遇到了一些麻烦,不过稍后他们为不便之处做了弥补。
Dear AnkeetR
Thank you for highlighting your experience with us and thank you for your feedback. Please be assured that we will continuously strive to provide the best service.
We sincerely look forward to the opportunity to serve you better in the near future.
Warmest Regards
Grand Hyatt Singapore Management Team
酒店位于黄金地段之一的斯科特路,周边有不少购物中心和捷运站,出行非常方便。与往常一样,房间的质量水平是一流的,房间干净整洁,房内的设施齐全,非常舒适的床上有枕头可供选择。浴室很宽敞,有长长的浴缸和独立的淋浴间,水压也给力,对此,我们都很满意。俱乐部的早餐足够短暂停留,但食物可以更好一些。最后一点,大多数酒店员工都很友好,乐于助人,特别是门卫,为他们点赞。
我已经在君悦大酒店住过好几次了。我喜欢酒店翼楼的公寓套房,这里的俱乐部也是这周围其中一个最好的休闲俱乐部了。房间里的床很稳固,洗浴间很宽敞,配套设施很齐全。我爱浴室的雨淋花洒。桌子和休息室非常舒适。工作人员很好,大概知道我的偏好是什么。
Dear ronone,
Thank you for your utmost loyalty with us! We are so happy to hear your wonderful feedback with our spacious accommodation, the Grand Club, and our exemplary services from our staff. We strive to deliver high standards of service and we are pleased to see that we were able to meet your expectations.
We look forward to welcoming you back soon.
Warm regards,
Grand Hyatt Singapore Management Team