Please accept our apologies again. We usually take in only 5 people in a batch and we do get completely booked sometimes, particularly on weekends.
We take small batches, to ensure that our customers get full attention. We apologies that we couldn't take your booking on such short notice. It is difficult to run a small business and ensure that both perfumers and clients are happy.
We have initiated the refund process. In fact we had initiated the very same day. You should received full amount in 2-3 days or so.