Dear P A,

Thank you for taking the time to give us some feedback following your recent visit to Bread Street Kitchen. We are disappointed to hear that your entrance had not been acknowledged as it is our service standard to welcome our guests within 1 minute of entering the restaurant. However we are happy to hear that one of our team members were able to accommodate you before you decided to leave and that you had thouroughly enjoyed your espresso after that. Please be assured we take our guest criticisms very seriously as we are always looking for ways to better our guest experience, therefore we have shared your comments with the team. We hope to get the chance to welcome you back again soon, perhaps for a meal next time!

Best Wishes,
BSK Management

Dear Jooosze,

Thank you very much for the great review following your recent dining experience at Bread Street Kitchen. We are delighted to hear you had enjoyed the food and service. Our team works hard to create memorable experiences for all of our guests so it is a pleasure to hear when this hard work doesn't go without being noticed. Your comments have been shared with the team and they are very thankful. We hope to get the chance to welcome you back again some day soon!

Best Wishes,
BSK Management

Dear Heather B,

Thank you for stopping by Bread Street Kitchen on a rainy Singapore day! We are delighted to hear you had enjoyed the flatbread and special margaritas. Our team works hard to deliver memorable experiences for our guests so it is always a pleasure to hear some nice feedback. Your comments have been shared with the team and they are very happy! We hope to see you back again some day soon!

Best Wishes,
BSK Management

Dear Changio88,

We are sorry to hear of your disappointing lunch at Bread Street Kitchen. We pride ourselves in being a leading dining destination in Singapore for business lunches so it is a shame to hear when our guest expectations are not met in one way or another. It is important for us to listen to our guest’s concerns such as yours if we wish to have continued success in Singapore so please be assured your comments will not go overlooked. Our service for weekday lunches is meant to be fast, efficient and professional. From your review it seems as if we need to work on keeping the service fast throughout the entire service and not just at the beginning and we appreciate you bringing this to our attention very much. As a casual dining concept, our dishes aren’t meant to be complex, instead simple British fare, with only a few quality ingredients used in each dish. Our service is meant to be relaxed yet professional with a fun, sophisticated atmosphere.

Your comments have been shared with the team and we believe that your dining experience does not sound like a true reflection of what BSK works hard to achieve. We would be glad to have the chance to make it up to you and show you what a proper BSK is all about. We are confident that upon your return you will leave pleasantly surprised.

Best Wishes,
BSK Management

Dear YZ X,

It was great to hear that you and your friend had thoroughly enjoyed your dining experience at Bread Street Kitchen. Its positive feedback like yours that keeps our team motivated to continue to deliver memorable experiences for all of our guests. We are delighted to hear you had ordered some of signature items. We take our guest feedback very seriously as we are always looking for ways to improve our guest experience, so please be assured your comments will not go overlooked. Your feedback has been shared with the team and we hope to welcome you back again soon, perhaps for a romantic dinner!

Best Wishes,
BSK Management