Dear valuable guest,
Thank you for staying at the Metropol Palace, A Luxury Collection Hotel, Belgrade, and providing your honest feedback.
Providing the highest level of hospitality is our number one priority, and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent similar issue from occurring in the future.
Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Belgrade.
Sincerely,
Zoran Novakovic
Assistant General Manager
Metropol Palace, A Luxury Collection Hotel
frontoffice@metropolpalace.com
+381113333123