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附近酒店
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1 - 6 条点评,共 1,716 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年7月3日的点评 通过移动设备发表

我们在这里住了9个晚上,一切都很完美!酒店里有乐于助人的员工还提供了丰富的短途旅游的选择!酒店里的食物也很棒。还有各种各样不同的餐厅。价格也很好。大海太美了!谢谢你!

感谢 275familjenl
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Arena_Hospitality,Park Plaza Histria Pula 的 Manager,回复了这篇点评2019年7月5日已回复
Google 翻译

Dear Guest,
Thank you for choosing Park Plaza Histria for your recent stay in Pula.
We are delighted to read your wonderful feedback and to know you truly enjoyed and that you were satisfied with our team members, our gastronomic offer as well as with the location.
Your kind words are highly appreciated and we will share your lovely compliments with our team members.
It would be a pleasure to get the opportunity to welcome you again in the near future.
Kind regards,
Park Plaza Histria Management Team

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年5月2日的点评

非常好的酒店,房间很干净,风景很美丽。酒店的员工非常专业,而且友善和热情。我们订了酒店的两餐,食物非常非常的好吃,每天我们都能吃到不同的菜品。你可以在美丽的半岛上散步,那里有网球场,一个建在古老城堡里的水族馆。整座城市也很漂亮,城里有罗马式的圆形剧场和色彩斑斓的房屋。

与 Park Plaza Hotels 合作收集的点评
1  感谢 morogi
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Arena_Hospitality,Park Plaza Histria Pula 的 Manager,回复了这篇点评2019年5月3日已回复
Google 翻译

Dear Guest,
We appreciate you taking your time to share your impressions regarding your recent stay at Park Plaza Histria.
We are delighted to know you truly enjoyed and that you were satisfied with our team members, the cleanliness, our gastronomic offer as well as with the location. We will make sure to forward your wonderful compliments our team members.
It would be a pleasure to get the opportunity to welcome you again in the near future.
Kind regards,
Park Plaza Histria Management Team

举报业主不当回复
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年4月16日的点评

来这家酒店住过五次了,去年因为想回杜布罗夫尼克所以没有来。今年再次预订了这里,因为这家酒店什么都有。工作人员亲切友好,乐于助人,与人方便。酒店位于海岸边,俯瞰大海,风景壮观。有舒适的阳光床,还有很多旅行线路可供预订。小威尼斯是很棒的一日游目的地,酒店前台会解决一日游的一切有关问题,只需乘坐巴士到达普拉,那里有更多可参观的。毫不犹豫给五星评价。

2  感谢 emmakaren2018
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
Arena_Hospitality,Park Plaza Histria Pula 的 Manager,回复了这篇点评2019年4月18日已回复
Google 翻译

Dear Guest,
Thank you for your loyalty and for choosing our hotel again for your summer holidays.
It was our pleasure to have you as our guest every time. Thank you very much for your great words; we will make sure to share them with our whole team.
We are looking forward to welcome you again this year.
Best regards,
Park Plaza Histria Management Team

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2019年1月8日的点评

酒店员工并不知道我们选择的是全包服务,并且已经提前为酒店的酒饮付了费,于是他们多收了我们一些钱款。向酒店员工反映情况后,他们完全没有重视。不推荐来这入住。

3  感谢 Andy A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Arena_Hospitality,Park Plaza Histria Pula 的 Manager,回复了这篇点评2019年1月21日已回复
Google 翻译

Dear Guest,
Thank you for sharing your feedback with us. We are sorry that you were not satisfied with your stay with us and left disappointed back home. We would kindly ask you to contact the agency you have booked with and send them a complaint, so that we can resolve the issue.
We truly hope to get another opportunity to welcome you and improve your opinion on our service.
Best regards,
Park Plaza Histria Management Team

举报业主不当回复
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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月23日的点评 通过移动设备发表

酒店在广告中有提到设有日夜娱乐设施和电影院,但没有提到这些设施何时完工,去的时候才发现什么都没开,只能坐在酒店大堂里听古典音乐了。工作人员从来不笑,对客人表现的毫不在乎,我听到最多的、员工最喜欢说的话就是:“对不起,我们无能为力。”酒店关掉了全部的空调,我想要一个风扇,得到的却是“不,对不起,我们没有”这个答案。你们相信吗?在四星级酒店居然没有风扇!这种所谓的酒店连空调都都不开,员工还是一如既往地态度恶劣,看不到任何改善,请不要来这里!不要和自己开这种无聊的玩笑!

1  感谢 478wendyl
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
Arena_Hospitality,Park Plaza Histria Pula 的 Manager,回复了这篇点评2018年11月8日已回复
Google 翻译

Dear Guest,
Thank you for sharing your feedback with us.
First and fore​most, we must apologize for the experience you have described here. Providing exceptional customer service is our main aim and we are sorry to know you experienced otherwise.
The description of all our facilities, including the opening times and the dates when our facilities are closing, is available on our website and the jet2 website. We kindly suggest you to always check them up before your arrival in order to avoid unpleasant misunderstandings.
Your feedback is receiving our fullest attention. Please rest assured that after reading your review, we will discuss your remarks within our management team and the agency to make sure to improve our descriptions in order to prevent such issues in the future, as we strive to provide our guests with the best experience possible.
We hope that despite some negatives encountered, we will get the opportunity to welcome you again and improve your impressions on our hotel and service.
Kind regards,
Park Plaza Histria Management Team

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