Dear Guest,
Thank you very much for taking the time to share your feedback about your recent stay at Victoria Xiengthong Palace. We're delighted to hear that you enjoyed the beauty of our colonial-style hotel, its unique Laotian character, and the tranquility it offers without the noise of night markets.
We're thrilled that you had the chance to witness the monks' alms procession from our balcony and that you found our fragrance system appealing. Your feedback regarding air conditioning noise is duly noted, and we will consider how we can enhance these aspects of your future stays. Regarding the swimming pool, due to our hotel's location in the center of Luang Prabang, in accordance with UNESCO regulations, we are not permitted to build a swimming pool
We look forward to welcoming you back soon and ensuring your next visit is even more enjoyable.
Warm regards,