我们很高兴正好在这家酒店度假!所有员工都是最棒的!早餐是完美的，房间很大，现代化而且干净!游泳池很干净，而且紧挨着私人海滩。我们对在5英尺高的地板上工作的贴身男仆Biraj，入口处的那个人Thomas 以及有耐心，也很累的接待员 Karim非常的满意。大体上酒店和员工都很好。我还会在这里休息的!
Thank you for being our guest and for the time you spent to post a lovely feedback to share your experience regarding your recent stay with us. Your feedback is very much appreciated.
We are extremely happy to hear your overall stay with us was excellent. I am especially glad to hear that you enjoyed your breakfast, the big modern rooms, clean pool and that our associates were super especially Biraj, Thomas and Karim. We are sure your feedback will be a great motivation for them.
We truly enjoyed looking after you and hope to have the pleasure of welcoming you back again
Dear W Matt P,
Thank you for your time taken to share your experience at The Retreat Palm Dubai MGallery by Sofitel. I am happy to read that you liked the up to date decor, nice food, outdoor areas and most of all, our friendly and helpful associates.
We are deeply sorry for the inconveniences you experienced during your stay with us. Please know that we have taken steps to minimise the impact of our neighbouring construction and working with our community partners to ensure a pleasant stay for our guests.
Moreover, we do have a shuttle bus going to the Mall of the Emirates daily and we do not serve alcohol in our hotel as we are a wellness hotel, more oriented towards a healthy lifestyle of mind, body and soul.
Thank you again for providing your feedback and we hope to welcome you on a return visit in the near future.
Dear Bruno N,
Thank you so much for taking some of your valuable time to share your feedback on TripAdvisor.
It is a pleasure to receive your overall positive feedback.
Also, it is always great to read comments like yours recognizing our team members, especially Oussama, for providing great service. They work hard to deliver consistent, wonderful service and there is nothing more encouraging than to hear that our guests are noticing their efforts.
It was our pleasure serving you, and we look forward to your next stay with us.
我们在the Retreat酒店呆了完美的两周。每一件东西都很干净，游泳池和沙滩很棒，早餐种类繁多，味道很好。工作人员非常友好，以顾客为中心，乐于助人。特别感谢Hamza,Yassine,Oussama,Marpa,Ayan和Dawood(早餐服务)Youssef和Eddie(游泳池服务)和Harun(客房服务)让我们在这里住得如此愉快。当我们再来到迪拜的时候，我们一定还住在the Retreat酒店
Thank you for choosing to stay at The Retreat Palm Dubai MGallery during your trip to Dubai. We are delighted to read that you enjoyed your stay with us.
We always want to deliver the best ever service to our customers to make sure they are relaxed and having an excellent time.
I will share your lovely feedback with the team, especially with Hamza, Yassine, Oussama, Marpa, Ayan, Dawood, Youssef, Eddie and Harun for delivering a very friendly and a professional customer service.
We hope to have the pleasure of welcoming you in the future for more memorable stays with us.