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Tripadvisor 中国会员
2020年1月21日的点评 通过移动设备发表

入住日期:2020年1月
旅行类型: 结伴旅行
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
SamirA2105,The Retreat Palm Dubai MGallery by Sofitel 的 General Manager,回复了这篇点评2020年1月25日已回复

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月24日的点评 通过移动设备发表

我们很高兴正好在这家酒店度假!所有员工都是最棒的!早餐是完美的,房间很大,现代化而且干净!游泳池很干净,而且紧挨着私人海滩。我们对在5英尺高的地板上工作的贴身男仆Biraj,入口处的那个人Thomas 以及有耐心,也很累的接待员 Karim非常的满意。大体上酒店和员工都很好。我还会在这里休息的!

感谢 manukabarsofia
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SamirA2105,The Retreat Palm Dubai MGallery by Sofitel 的 General Manager,回复了这篇点评2019年10月26日已回复
Google 翻译

Dear Manukabarsofia,

Thank you for being our guest and for the time you spent to post a lovely feedback to share your experience regarding your recent stay with us. Your feedback is very much appreciated.

We are extremely happy to hear your overall stay with us was excellent. I am especially glad to hear that you enjoyed your breakfast, the big modern rooms, clean pool and that our associates were super especially Biraj, Thomas and Karim. We are sure your feedback will be a great motivation for them.

We truly enjoyed looking after you and hope to have the pleasure of welcoming you back again

Yours sincerely,
Samir Arora
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年10月18日的点评 通过移动设备发表

我们刚从这家度假酒店回来,在那里住了5个晚上。总的来说,这家酒店非常漂亮,装饰时尚,员工非常友好,乐于助人,食物和户外区域也很好。我们订的是加早餐的住宿,因为我们喜欢去不同的餐厅吃午餐和晚餐。我不能给它满分,因为不幸地,酒店的两边都在施工,所以每天早上7点到晚上8点都有撞击声,导致我没有机会睡懒觉。每天会吵醒我们,即使是戴着耳塞也没用,这真的太遗憾了。我知道迪拜是一个不断更新的地方,但也许酒店应该投资安装隔音玻璃门等来阻挡外面的噪音的。而且你不管去哪都要打车,因为附近什么也没有。优点-智能,最新的酒店,好员工,美食,辉煌的健身房,缺点-建筑噪音不断,频繁搭出租车,没酒水提供。

感谢 S4746PWmattp
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
SamirA2105,The Retreat Palm Dubai MGallery by Sofitel 的 General Manager,回复了这篇点评2019年10月23日已回复
Google 翻译

Dear W Matt P,

Thank you for your time taken to share your experience at The Retreat Palm Dubai MGallery by Sofitel. I am happy to read that you liked the up to date decor, nice food, outdoor areas and most of all, our friendly and helpful associates.

We are deeply sorry for the inconveniences you experienced during your stay with us. Please know that we have taken steps to minimise the impact of our neighbouring construction and working with our community partners to ensure a pleasant stay for our guests.

Moreover, we do have a shuttle bus going to the Mall of the Emirates daily and we do not serve alcohol in our hotel as we are a wellness hotel, more oriented towards a healthy lifestyle of mind, body and soul.

Thank you again for providing your feedback and we hope to welcome you on a return visit in the near future.

Yours sincerely,
Samir Arora
General Manager

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2019年9月22日的点评 通过移动设备发表

一次很棒的经历,每个员工都非常友好而且专业。特别感谢Oussama,他的友善和关心帮助我们度过了每一天,祝他好运。希望很快再和大家相见。非常感谢所有的员工。

感谢 395brunon
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
SamirA2105,The Retreat Palm Dubai MGallery by Sofitel 的 General Manager,回复了这篇点评2019年9月24日已回复
Google 翻译

Dear Bruno N,

Thank you so much for taking some of your valuable time to share your feedback on TripAdvisor.
It is a pleasure to receive your overall positive feedback.

Also, it is always great to read comments like yours recognizing our team members, especially Oussama, for providing great service. They work hard to deliver consistent, wonderful service and there is nothing more encouraging than to hear that our guests are noticing their efforts.

It was our pleasure serving you, and we look forward to your next stay with us.

Yours sincerely,
Samir Arora
General Manager

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点评翻译: 此点评由Tripadvisor全球志愿者翻译而来,查看 原始英语点评
2019年9月22日的点评 通过移动设备发表

我们在the Retreat酒店呆了完美的两周。每一件东西都很干净,游泳池和沙滩很棒,早餐种类繁多,味道很好。工作人员非常友好,以顾客为中心,乐于助人。特别感谢Hamza,Yassine,Oussama,Marpa,Ayan和Dawood(早餐服务)Youssef和Eddie(游泳池服务)和Harun(客房服务)让我们在这里住得如此愉快。当我们再来到迪拜的时候,我们一定还住在the Retreat酒店

感谢 Maddy B
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
SamirA2105,The Retreat Palm Dubai MGallery by Sofitel 的 General Manager,回复了这篇点评2019年9月22日已回复
Google 翻译

Dear Bosch,

Thank you for choosing to stay at The Retreat Palm Dubai MGallery during your trip to Dubai. We are delighted to read that you enjoyed your stay with us.

We always want to deliver the best ever service to our customers to make sure they are relaxed and having an excellent time.

I will share your lovely feedback with the team, especially with Hamza, Yassine, Oussama, Marpa, Ayan, Dawood, Youssef, Eddie and Harun for delivering a very friendly and a professional customer service.

We hope to have the pleasure of welcoming you in the future for more memorable stays with us.

Yours sincerely,
Samir Arora
General Manager

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Tripadvisor 中国会员
2018年12月26日的点评 通过移动设备发表

入住日期:2018年12月
旅行类型: 全家游
此点评仅代表旅行者个人的主观反馈,并不代表TripAdvisor以及其合作伙伴的反馈。
SamirA2105,The Retreat Palm Dubai MGallery by Sofitel 的 General Manager,回复了这篇点评2019年1月2日已回复
Google 翻译

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