Dear Valued Guest,
Allow me to take this opportunity and thank you for choosing Cassells al Barsha Hotel By IGH.
It is wonderful to read that you appreciated our central location, close to may touristic attractions. Our staff is the heart of our business and it is always rewarding reading kind words appreciating their professionalism and friendliness and I am truly apologies for the inconvenience caused during your stay.
Your observations about the cleaning service has been intensively discussed with the Housekeeping team. I thank you for such valuable comments like yours that we are able to further improve our services for which we are very grateful. We sincerely hope you will give us another chance to provide you next time with the quality of service that you rightfully expect from us. In case I can be of further assistance please do not hesitate to contact me directly upon your next visit at Cassells Al Barsha Hotel By IGH gr@cassellsalbarshahotel.com.
Sincerely,
Anusha Rajendran.
Guest Relation Officer.