这家酒店没有为GHA会员提供任何礼遇。最可怕的是,这家酒店的员工在我外出时进入到我的房间,当我回到酒店时我发现我的房门是完全开着的,这是非常严重的安全问题。当我向前台反映问题时,前台也是极力敷衍甚至表现不屑的情绪,拒绝为我提供监控记录。
这是一家毫无诚信的垃圾酒店,入住这家酒店会是你一生最大的错误!更多
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- 游泳池
- 餐厅
这家酒店没有为GHA会员提供任何礼遇。最可怕的是,这家酒店的员工在我外出时进入到我的房间,当我回到酒店时我发现我的房门是完全开着的,这是非常严重的安全问题。当我向前台反映问题时,前台也是极力敷衍甚至表现不屑的情绪,拒绝为我提供监控记录。
这是一家毫无诚信的垃圾酒店,入住这家酒店会是你一生最大的错误!更多
Dear Byeadolescence,
Thank you for taking the time to share your feedback concerning your recent stay at the Avani Ibn Battuta.
Kindly accept our most sincere apologies for being a cause for disappointment. However, we are grateful to you for writing to us that gives us an opportunity to remove the shortcomings and to offer a blemishless and a value product that Avani is known for. We will certainly look into these isolated issues highlighted by yourself and ensure corrective action is taken, so that such lapses do not re-occur in the future.
We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and restore your confidence in Avani.
Sincerely,
Muhammad N. Malik
Operations Manager