Dear Blue T,
Thank you for taking out the time to post a review of your dining experience. We value the feedback we received and would like to assure you that your review has been shared with the team.
I regret to learn that our team was not able to fully delight you during your recent dining experience with us. Your comments, particularly regarding our staff's service have been noted. Your points were immediately addressed with the team to ensure that we consistently meet the high level of service we aim to provide to our guests.
Furthermore, we also apologize that the fried noodles and the other 2 main course we have served did not meet your preference. Please note that your views have been forwarded to our culinary team and we promise to do all the necessary to avoid this from happening again and hopefully on your next visit with us, please allow our engaging chefs to prepare you a personalized fried noodles suited to your liking.
We hope you give us a chance to welcome you back at Long Yin and give you a culinary experience you truly deserve.
Sincerely yours,
Peter Fernandez
Restaurant Manager