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1 - 6 条点评,共 1,060 条
点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2周前点评 通过移动设备发表

哈利酒吧真的是一个超级棒的地方啊,这里有着令人惊讶的员工,他们全都精心地照顾着顾客,有着惊人惊喜的服务,特别是罗德,他真的是一个超棒的员工,他对客户的服务,使得这里变得更上一层楼。谢谢你罗德,因为有了你的服务,这是我在迪拜最喜欢的地方了,感谢哈利酒吧所有的工作人员,你们为我们提供一个了不起的服务体验,希望你们大家可以继续保持良好的工作态度。

感谢 mohamedbelbekhouch
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.nl.tripadvisor.com 查看原文
CPDeira,迪拜迪尔拉皇冠假日酒店 的 Manager,回复了这篇点评回复时间:2周前
Google 翻译

Dear mohamedbelbekhouch,

Thank you for your review.

It gives me a great pleasure to read such positive comments about our Harry's Bar. The team is certainly doing their utmost in order to meet and exceed our guests' expectations.

I will share your feedback with Rodel and the rest of the colleagues. It is very motivating to know that the service provided by the team makes our guests' experience more special.

Looking forward to your next visit to Harry's.

Sincerely,
ELENA RAZNOVA
Assistant Marketing & PR Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
4周前点评

酒店很干净,员工也很好,并且乐于助人。这个地方简直太棒了,每次我们有活动的时候都会选择这家酒店。酒店地理位置便利,去其他地方也很方便。明年见。

感谢 Elma A
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CPDeira,迪拜迪尔拉皇冠假日酒店 的 Manager,回复了这篇点评回复时间:3周前
Google 翻译

Dear Elma A,

Thank you very much for reviewing Crowne Plaza Dubai - Deira.

I am happy to read such positive feedback from you. Your kind comments are highly appreciated and I will share them with the respective department. It is wonderful to see that you felt comfortable on every step of your experience at our hotel.

We look forward to hosting your next event.

Sincerely,
ELENA RAZNOVA
Assistant Marketing & PR Manager

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点评翻译: 此点评由TripAdvisor全球志愿者翻译而来,查看 原始英语点评
2018年10月2日的点评 通过移动设备发表

评论都是这家酒店绝对超过5星级,但它更像是一家3星级酒店,房间里散发着难闻的霉味,房间里空气不够新鲜,非常嘈杂,在我们逗留的大部分时间里,我们在凌晨的时候被隔壁房间的噪音分散了注意力。

感谢 kpregulartraveler
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
CPDeira,迪拜迪尔拉皇冠假日酒店 的 Manager,回复了这篇点评回复时间:2018年10月3日
Google 翻译

Dear kpregulartraveler,

Thank you for posting a review.

I am very sorry to hear that you were disturbed by the noise from another room during your stay. I wish there was something we could do while you were still at the hotel. Did you get a chance to speak to one of the Guest Services team members about this issue? Usually they are very efficient and solve any problems quickly and of course to guests' satisfaction.

I apologize if you experienced an unpleasant odor in the room. This happens occasionally in summer due to extremely high humidity levels. It only takes a few minutes from the team to identify the reason of the smell and eliminate it.

I do hope that despite these inconveniences you will still consider staying with us in the future. Should there be anything at all that I can assist you with in the meantime, please feel free to get in touch at Elena.Raznova@ihg.com.

Sincerely,
ELENA RAZNOVA
Assistant Marketing & PR Manager

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2018年9月27日的点评

九月初在这住了三晚。礼宾部的员工都很友好热情。前台也是很友好的,办理入住手续很快。房间很可爱,大小刚好合适,有你所需要的一切,包括烫衣板和熨斗,一个可以用来工作的办公桌。游泳池是个好地方,可以去放松下。食物准备的很好也很美味。

感谢 Mick P
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CPDeira,迪拜迪尔拉皇冠假日酒店 的 Manager,回复了这篇点评回复时间:2018年10月3日
Google 翻译

Dear Mick P,

Thank you for your review.

I highly appreciate your positive feedback about your stay at Crowne Plaza Deira.
It is wonderful to hear about your experience with my colleagues who assisted you in a courteous & efficient manner.

Your kind comments will be shared with the entire team of the hotel.

We are certainly looking forward to your next visit.

Sincerely,
ELENA RAZNOVA
Assistant Marketing & PR Manager

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2018年9月11日的点评

我们在@Spice Island餐厅庆祝GM的生日,到场大约有30人。那里的食物让我们十分享受,特别是灵活变通的厨房真的很赞,厨师能够根据你的口味提供最适合你的食物。那里良好的组织以及餐厅经理都非常给力。谢谢他们给了我们一个美好的夜晚。

感谢 kishoreraghu
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.co.uk 查看原文
CPDeira,迪拜迪尔拉皇冠假日酒店 的 Manager,回复了这篇点评回复时间:2018年9月15日
Google 翻译

Dear kishoreraghu,

Thank you for your review.

It was our pleasure to serve you. I am very happy to hear that you had such a wonderful time at Spice Island and that you enjoyed the freshly cooked food at the live counters.

We appreciate you taking the time to share your feedback and hope to have a chance to welcome you back soon.

Warm Regards,
MADAN PERIYASAMY
Outlets Manager

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2018年9月5日的点评

我们在酒店度过了一段舒适的时光,从抵达到离开,所有的一切都是如此的完美,太棒了。房间很宽敞,餐厅的食物和服务都非常棒。感谢总经理Charles,饮食部经理Ewald,和酒店的整个团队,给了我一个难忘的回忆。最后也是最重要的,所有的工作人员都非常出色——意料之中的——超级棒。待人礼貌有加,随时都保持笑容,这是一天最美好的开始。我推荐大家来这家酒店,而且如果以后我再来这边的话,一定还会住这家酒店的。做得好!给你们最美好的祝愿!!!

1  感谢 hardev s
此点评为TripAdvisor会员个人反馈,不代表TripAdvisor的意见。原文语言为英语,源自www.tripadvisor.com 查看原文
CPDeira,迪拜迪尔拉皇冠假日酒店 的 Manager,回复了这篇点评回复时间:2018年9月6日
Google 翻译

Dear Hardev S,

Thank you very much for this lovely review.

It is great to know that my colleagues made your stay special and that you felt pampered all around the hotel.

Our main goal is to attended our guests in a personalized and genuine manner so as to make sure that they are willing to come back to Crowne Plaza Deira again. I am pleased to hear that the service you received exceeded your expectations and I will gladly share your inspiring feedback with the team.

We look forward to your return.

Sincerely,
ELENA RAZNOVA
Assistant Marketing & PR Manager

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