酒店很干净,服务人员很热情
,房间打扫人员很负责任,配套设施,餐厅健身房设施都很好。尤其赞下前台,Sherry Anna和RAJ,Sherry人很漂亮很热情更多
- 访问酒店网站
- 011 971 800 58634724
- 酒店电子邮件
- 免费Wifi
- 免费停车
- 海滩
- 游泳池
酒店很干净,服务人员很热情
,房间打扫人员很负责任,配套设施,餐厅健身房设施都很好。尤其赞下前台,Sherry Anna和RAJ,Sherry人很漂亮很热情更多
Dear Yinn,
Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review.
I am pleased to hear that we have met your expectations and look forward to welcoming you again in the near future.
Sincerely,
Dinara Rafikova
Hotel In-Charge
我对这家酒店的所有工作人员都非常感谢,他们对我非常友善,特别致谢365餐厅的Fitriana。我很快还会再来。酒店靠近地铁站。食物不错。房间非常好。
Dear guest,
Thank you for choosing to stay at Novotel Dubai Al Barsha and for sharing your review. We are glad to hear we met your expectations. I am sure the whole team will be delighted to hear your feedback. The team and I look forward to welcome you again soon.
Sincerely,
Robin Solomon
Hotel Director
我们受到了热烈的欢迎,员工脸上带着微笑。见到她真高兴,雪莉小姐真是太棒了,我们没有什么需要问的。她解释了酒店和餐馆的所有设施。谢谢雪莉小姐,礼宾部的Pinto先生也帮了大忙。继续努力,祝福你们。
Dear Musasir,
Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review.
I am glad to hear we met your expectations. I will share your comments with our team especially with Sherry and Pinto. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
With much appreciation,
Robin Solomon
Hotel Director
我们在这住了11个晚上,入住手续很快就办好了。地理位置可以说是完美,离哪哪都很近。在这里我习惯了和孩子们一起早上在泳池里玩也不用担心太阳,我想这可能和房子的位置和设计有关系。房间总是很干净,下次来迪拜的时候还会来住这家酒店的!所有的工作人员都很友好,乐于助人并且总是面带微笑。
Dear Nagham,
Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review.
I am glad to hear that you and your kids enjoyed your stay.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
With much appreciation,
Robin Solomon
Hotel Director
我们在单卧室公寓里住了几周。和迪拜其他地方比,这里的性价比很惊喜。房间很现代。客房部员工不辞辛劳的打扫房间、公共区域、停车场、泳池等等。尽管维护和一般服务都有点差。微波炉没法用。申请了2天之后,他们说需要更换,我想和值班经理谈一下,最后终于有人来了。最开始说他们没办法换,因为没有备用的。给的建议是搬到另一个公寓去,但是那边没有微波炉和烤箱!入住期间的热水壶也是坏的。厨房灭火器装置也是坏的,也没有更换,虽然我请维修队过来看了。当然维修队应该每天到房间里检修的,而不是等着客人或者保洁报修。包括停车场,但是每天我出发的时候,员工看起来比赛似的跑到车里。有两个没注意到。有两个泳池下午能有阳光。第二个总是比较安静。位置很赞。汽车出口前往Sheikh Zayed路很方便。走着2分钟能到地铁站,1站就能到阿联酋购物中心。
Dear Marcus,
Thank you for your recent stay at Novotel Dubai Al Barsha and for taking the time to share your review.
We are glad to hear that you were generally satisfied with your stay. I really appreciate your feedback both the positives and our areas of improvement.
We will certainly look into points you mentioned especially the maintenance and the valet service. Rest assured we will take the appropriate measures to address the problem and prevent future occurrence.
Thank you again for sharing your experience and it is our hope that you will give us the opportunity to serve you better in the near future.
With much appreciation,
Robin Solomon
Hotel Director