Jacques Le Roux,巴布铝沙姆斯沙漠度假村 的 General Manager,回复了这篇点评
回复时间:2024年2月19日
Dear Usherkobe,
Thank you for visiting Bab Al Shams Desert Resort and for taking the time to share your feedback with us.
It is great to know that you enjoyed our swimming pool, evening activities, and the overall service level. Moreover, we are pleased that you enjoyed the breakfast and experienced attentive service throughout your stay. Your satisfaction is our priority, and we're grateful for your understanding regarding the price-value balance.
However, we apologize for any oversight in providing detailed introductions to our hotel activities upon check-in. Your comment has been noted, and we will work on providing clearer reminders for our guests in the future.
We truly appreciate your suggestion to further strengthen our offerings, and we will certainly take it into consideration for continuous improvement.
Thank you once again for visiting the resort and we hope to have the pleasure of welcoming you back for another desert experience in the future.